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Unresolved Patient Safety Concern

If your patient safety concerns are not resolved by Hospital Administration or the Office of Patient Experience, You have the right to directly contact the Division of Heath Service Regulation (State Survey Agency) or The Joint Commission:

North Carolina Division of Health Service Regulation

Acute and Home Care Branch

2711 Mail Service Center, Raleigh, NC 29699-2706

Phone: 800-624-3004.

www2.ncdhhs.gov/dhsr/ciu/filecomplaint.html

The Joint Commission Office of Quality Monitoring

The Joint Commission

One Renaissance Boulevard

Oak Branch Terrace, Illinois 60181

Phone: 630-792-5800 or (800) 994-6610

www.jointcommission.org/report_a_complaint.aspx

Email address: patientsafetyreport@jointcommission.org

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