The Administrative Fellowship Experience - Cone Health - Greensboro, NC

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The Fellowship Experience

Program Overview

The Cone Health Administrative Fellowship is a dynamic, two-year postgraduate experience that provides Fellows with comprehensive exposure to core components of the Cone Health enterprise. The Fellowship offers opportunities to build and strengthen knowledge and skills through structured rotations and project work.

The program begins with an onboarding process during which the Fellow attends New Employee Orientation, discusses goals and objectives for the fellowship with his/her Preceptor, and meets with senior executives of both the administrative and medical staff. Following the onboarding process, the Fellow begins rotations in six core areas, with each rotation lasting anywhere from 4-12 weeks. Once the core rotations are completed, the Fellow will be able to choose from a number of “elective” rotations.

Utilizing the knowledge and competencies gained in the rotation phase, the Fellow then engages in value-added project work under the guidance of the senior executive team. While the program has been intentionally designed to meet the strategic objectives of the organization, elements of the rotations and project work may be tailored according to the Fellow’s professional needs and interests. Throughout the program, the Fellow will attend strategic and operational meetings at all levels of leadership, including Board of Trustees meetings, and receive numerous networking opportunities with the Cone Health executive leadership team and other leading executives in healthcare.

The Administrative Fellowship is an educational experience for both the Fellow and Cone Health, as Fellows are considered important members of the leadership team. Cone Health values the unique talents of each Fellow and looks to them to help develop innovative ways to provide exceptional care, every day. Through the Administrative Fellowship Program, Cone Health prepares highly motivated, aspiring healthcare executives to be knowledgeable, transformative leaders who will move healthcare towards a bold new future.

Year One

During the first year of the Fellowship, the Fellow will complete core rotations in the following areas:

  • Human Resources
  • Finance
  • Strategic Development
  • Quality, Accreditation, & Infection Prevention
  • Innovation & Transformation
  • Continuum of Care

The Fellow will collaborate with each Rotation Preceptor to develop specific learning objectives for each rotation. During the rotations, the Fellow will attend meetings, shadow leaders, and participate in meaningful, hands-on experiences that will help to put graduate learnings into action. At the completion of these rotations, the Fellow will have the opportunity to complete elective rotations in other areas of the health system.

Year Two

During the second year of the fellowship, the Fellow will begin to lead multiple projects across the system in areas such as business planning, strategic development, and process improvement.

Examples of projects that previous Fellows have completed include:

  • Completion of a CON application to construct new facilities, acquire major medical equipment, or add services to the health system.
  • Implementation of a pilot hiring assessment tool for various departments across the system.
  • Community Health initiative with underserved area of Cone Health market.
  • Feasibility study for primary care needs in the counties that Cone Health serves.
  • Project Management for the Medicare Shared Savings Program Application, which was ultimately accepted by Medicare leading Cone Health to participate as one of the largest ACOs in the country.
  • Participation in Keystone Team focused on engaging employees to increase quality, service, and cost, which reduced first-year turnover by 25 percent and increased employee engagement scores from the 59th to the 87th percentile.
  • Participation in the Cone Health Medical Group’s physician-led Executive Committee which focused on transforming the 300+ physician medical group into a “High Performing Medical Group”.
  • Interim Employee Performance Managership at Moses Cone Hospital.
  • Development of an equipment/disposition disposal contract.
  • Contribution to the Cone HealthLink (EPIC) team build and Go-Live processes.
  • Six-month Interim Assistant Directorship of Echo, Vascular, & EEG Labs.
  • Planning and creation of the Cone Health Patient Transport Department.
  • Research, purchasing, installation, and maintenance of videoconferencing system across multiple sites.
  • Reporting of monthly system-wide performance.
  • Business plan development and feasibility analysis of medical wellness service line.
  • Analysis and communication with departmental leaders on system-wide labor benchmarking project.

Salary & Benefits

Administrative Fellows receive a competitive salary and the full benefits package that is available to all full-time employees of Cone Health, including medical, vision, and dental coverage. Other benefits include:

  • Wellness programs and classes, including spin®, yoga and Zumba.
  • Access to concierge services.
  • Membership dues for healthcare organizations (i.e. American College of Healthcare Executives, National Association of Health Services Executives) covered by Cone Health.
  • Annual stipend for professional and educational conferences/trainings (i.e. ACHE, NAHSE, etc.).
  • Relocation assistance.

Professional Development Opportunities

Throughout the program, Fellows receive numerous opportunities to enhance their leadership skills and network with leading executives in health care on national, regional and local levels. Examples of these opportunities include:

  • Insigniam Breakthrough Workshops: The Breakthrough Workshops, offered by Insigniam Consulting, provides participants with techniques that will allow them to achieve breakthrough performance through their leadership.
  • Cone Health New Leader Series: The New Leader Series consists of educational sessions to equip new Cone Health leaders will the skills and competencies needed to be successful in their roles.
  • Lean Leadership 101: The Lean Leader 101 educational sessions will prepare all participants to resolve problems using the systematic A3 improvement approach.
  • Training from various research and consulting firms, such as the Advisory Board.
  • Local, regional, and statewide events, such as North Carolina Hospital Association Advocacy Day.
  • ACHE, NAHSE, or other annual healthcare education conferences.