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Published on July 12, 2017

Cone Health to Open Bill Payment Center On West Wendover Avenue

Bill paying services in the Administrative Services Building are moving to the new location.

To better serve patients, a Cone Health bill payment center is moving to 4810 West Wendover Ave. in High Point. The center, currently in the Cone Health Administrative Services Building at 721 Green Valley Dr., is closing. These changes go into effect Monday, July 17.

The West Wendover office will be open from 8 a.m. to 5 p.m., Monday through Friday.

People coming to the new location will be able to pay hospital bills, drop off financial assistance forms, obtain help in understanding bills, get itemized statements and ensure that their payments are properly credited.

Cone Health offers walk-in bill payment services at a variety of other locations:

  • Alamance Regional Medical Center – The financial counseling and cashier’s offices (at Grand Oaks) take walk-in payments from 8 a.m. to 5 p.m., Monday through Friday.
  • Annie Penn Hospital – The cashier’s office handles in-person payments from 9 a.m. to 4:30 p.m., Monday through Friday.
  • Moses Cone Hospital – Financial counseling and the admissions department take walk-in payments from 8 a.m. to 5 p.m., Monday through Friday.
  • Wesley Long Hospital – The cashier’s office handles walk-in payments from 8 a.m. to 3:45 p.m., Monday through Friday.

Cone Health offers two phone lines for patient payment inquiries and/or payments. Customer service for those served at Alamance Regional Medical Center is 336-538-8400. The number for patients served in Greensboro and Reidsville area Cone Health facilities is 336-832-8014 or 866-479-8800 toll free.

Cone Health offers online bill paying options through the Patientco PatientWallet℠ at gopatientco.com.

Media Inquiries

For media inquiries related to Cone Health, contact:

Doug Allred, External Communications Manager
(336) 832-8659