Patient Financial Services - Cone Health - Greensboro, NC

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Patient Financial Services

Great News! We’ve recently partnered with Patientco to bring you a more patient-friendly financial experience. Cone Health's partnership with Patientco allows us to give you multiple simple payment options, along with the ability to create your PatientWallet™- one location for you to view, manage, and make payments on your expenses.

If you have received a statement from Patientco that looks like the one below:


PatientCo Bill Example

If you have received a statement that looks like the ones below:

Acyrness Bill

Alamance Bill  

Additional Resources

Accepted Insurance Plans

Cone Health accepts insurance from a variety of managed care providers.

AccessOne MedCard

Cone Health now offers the AccessOne MedCard Plan, which allows patients to extend payment terms past six months. There are no membership fees, no credit reporting, no default interest and no prepayment penalties.

Call (336) 832-8014 or 1 (866) 479-8800 for information on how to apply.

Financial Assistance Programs

Since our inception, Cone Health’s mission has been to provide exceptional care for all the people in our community, regardless of their ability to pay. We understand that there are circumstances when the costs associated with receiving the care you need may be more than you can afford based on your current income level. That’s why we have established our Financial Assistance Policy and Hardship Settlement Policy.

We understand that this may be a stressful time, so we want to assure you that we are committed to working with you.

Please reference these documents for information regarding financial assistance.

Billing and Collections Policy

Contact Us

If you have questions about your bill or would like more information about our policies:

Call: (336) 832-8014 or 1 (866) 479-8800

You can also message us through the PatientCo billing website.