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Patient Financial Services

Great News! We’ve recently partnered with Patientco to bring you a more patient-friendly financial experience. Cone Health's partnership with Patientco allows us to give you multiple simple payment options, along with the ability to create your PatientWallet™- one location for you to view, manage, and make payments on your expenses.

If you have received a statement from Patientco that looks like the one below:

 

PatientCo Bill Example

If you have received a statement that looks like the one below:

Acyrness Bill

You can pay your Patientco bill in 3 easy steps! Simply go to www.GoPatientco.com, enter the 9-Digit SecureHealthCode from the upper right-hand corner of your statement, and enter your exact bill amount to log in to your PatientWallet to complete your payment.

Who is Patientco?

Patientco partners with providers like Cone Health to bring you a more patient-friendly billing and payment experience. Our partnership with Patientco allows us to give you multiple simple payment options, along with bringing you the convenience of creating your PatientWallet — one location for you to view, manage, and make payments on your bills. You can also securely message us 24/7 with any questions or concerns from within your PatientWallet.

Additional Resources

Accepted Insurance Plans

Cone Health accepts insurance from a variety of managed care providers.  

AccessOne MedCard

Cone Health now offers the AccessOne MedCard Plan, which allows patients to extend payment terms past six months.  There are no membership fees, no credit reporting, no default interest and no prepayment penalties.

Call (336) 832-8014 or 1 (866) 479-8800 for information on how to apply.

Financial Assistance Programs

Since our inception, Cone Health’s mission has been to provide exceptional care for all the people in our community, regardless of their ability to pay. We understand that there are circumstances when the costs associated with receiving the care you need may be more than you can afford based on your current income level. That’s why we have established our Financial Assistance Policy and Hardship Settlement Policy.

We understand that this may be a stressful time, so we want to assure you that we are committed to working with you.

Please reference these documents for information regarding financial assistance.

Contact Us

If you have questions about your bill or would like more information about our policies:

Call: (336) 832-8014 or 1 (866) 479-8800 

Online: