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Medical Records

Electronic Medical Records

Your medical record documents your health and health care. It may include information such as:

  • Your health history
  • Imaging and lab test results
  • Treatments you received
  • Medicine you’ve been prescribed
  • Any allergies you have

Your medical records are kept confidential. You have the right to see your records, get copies, and request to add information to make the records more complete or accurate.

Electronic Medical Records

With Cone HealthLink—our electronic medical record system—you and your Cone Health care team gain secure, real-time access to your complete Cone Health medical records. That means both you and your care team have a current, complete picture of your health so you benefit from:

  • Enhanced safety, quality and continuity of care
  • Improved communication
  • Immediate availability of information to assist your care team in prompt diagnosis and treatment
  • Increased opportunities for your health care providers to coordinate your care

You can view your electronic medical record anytime by logging into MyChart. If you don’t have a MyChart account, request a MyChart activation code.

Privacy of Electronic Medical Records

Rest assured, only medical professionals involved in your treatment can access your medical records. Your health records and all information related to your care and treatment are protected by federal law.

Request Medical Records

Most of your Cone Health medical records are available on MyChart. If the information you need isn’t in MyChart, or you’d prefer a paper copy of your records, download a Patient Request for Access Form [Word doc]. The form also is available in Spanish: Petición del Paciente Para Acceso [Word doc].

Return the completed form by fax (336-832-7271) or send it to:

Cone Health Information Management

1200 N. Elm St.

Greensboro, NC 27401

Access Records of a Child or Adult You Care For

If you serve as a health care proxy, meaning you make medical decisions for another person, you may request access to his or her electronic medical records via MyChart by submitting the relevant form(s):

Amend Medical Records

If you believe a medical record is incorrect or incomplete, download a Request for Amendment of Health Information [PDF] form to explain how we can improve the accuracy or completeness of your record.

Send the completed form to:

Cone Health Information Management

1200 N. Elm St.

Greensboro, NC 27401


MyChart offers personalized and secure on-line access to portions of your medical records.

Log Into MyChart

Request A Code

Download Our Patient Guide

Cone Health Patient Guide

Get additional important information about your Cone Health hospital stay. Download our comprehensive Patient Guide [PDF].