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Cone Health Visiting Hours & Policies

Provide comfort and support to your loved one by visiting during his or her stay at a Cone Health hospital.

Who Can Visit the Hospital?

Friends and family of all ages are welcome to visit patients in most areas of Cone Health. Children must be accompanied by adult other than the patient at all times.

Some departments, including all critical and intensive care units, have restrictions on visitors. Ask a nurse about the policies for the area where your loved one is staying.

Please Stay Home If…

To protect the health of our patients, please do not visit if you have:

  • A fever and flu-like symptoms
  • Been exposed to a communicable illness within the last three weeks

During flu season, children under 12 may be restricted from visiting patients.

Visiting Hours

Visiting hours vary by hospital and department. Ask your loved one’s nurse for more information, or learn about policies at each of our locations:

Waiting Areas

Comfortable waiting areas are available throughout Cone Health facilities. Ask a staff member to direct you to the most appropriate waiting area.

Pet Visitation

We believes that pet visitation can enhance the quality of a patient’s stay by improving health and the rate of healing via the positive physiological effect of human-animal interaction. We want to ensure however that any animals brought into our facilities are done in the safest manner possible.

If you are considering bringing a pet to visit with a patient, please first discuss it with the nursing staff on the patient's unit and also read through our pet visitation checklist

Personal pet visits are not allowed at Behavioral Health Hospital or at the Alamance Regional Behavioral Medicine Unit.

Preregister for Care

Reduce the amount of paperwork you need to complete at the hospital* by preregistering online before your appointment. Preregister for care at:

*Preregistration is not currently available at Annie Penn Hospital or Behavioral Health Hospital.

Contact Us

Share questions, concerns or observations related to your experience with Cone Health.  Contact us online or call the Office of Patient Experience at 336-832-7090.