Temporary Visitor Restrictions
Effective immediately, Cone Health is asking members of the community to help us protect our patients by voluntarily restricting their visitation if they are experiencing symptoms such as a runny nose, sore throat, fever and cough.
In addition, we are asking people 18 years or younger to refrain from visiting.
In general, visitation at Cone Health is based on the needs of the patient. For most of our locations, there are no set visiting hours.
We understand how healing it can be for family, friends and others to visit patients, and we are committed to creating a welcoming environment that encourages visitation. However, many of our departments have “quiet time” when we encourage our patients to rest. While family members may visit during this time, we encourage visitors to use this time to eat or take a break while the patient rests.
There may be times when visitors are asked to leave the room, based on patient requests or if certain procedures are being performed. Also, we let our patients know they can request assistance if they are feeling overwhelmed by visitors at any time.
We ask that anyone who has been exposed to a communicable illness (e.g., measles, chickenpox, mumps, etc.) within the last three weeks and/or has fever and flu-like symptoms not to visit.
Visiting in critical care departments is limited to the patient’s immediate family/significant others and clergy for short visits during specific times only. Other visiting times can be established with the nurse based on patient and family needs.
Specialty departments have different visiting policies. This information will be posted at each department’s entrance and is available at visitor reception areas.
Out of consideration for our patients, semiprivate rooms, critical care and birthing suites are limited to two visitors at one time.
There may be circumstances in which visitors are permitted to remain beyond evening visiting hours based on the needs of the patient and family. The patient’s nurse must specifically authorize these exceptions. Only a same-sex visitor may stay overnight in a semiprivate room.
For the comfort and convenience of visitors, waiting areas are located throughout the hospital. A staff member can direct visitors to the most convenient waiting area. We have magazines and newspapers available, and some waiting areas have televisions.