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We are committed to protecting medical information about you. We are required by law to make sure that medical information that identifies you is kept private.

Policies and Practices

Release of Information Forms (Medical Records Requests)

  • Online: Check your MyChart account for the information you are seeking. You can download, print and send information from your MyChart account.  If you don't have an account, you can request an activation code.
  • By Mail: Click here for the forms you need to request your records.

Amending Health Information

If you are seeking a change to your medical records, download and complete a Request for Amendment of Health Information form and mail it to:

Cone Health Information Management
1200 North Elm Street
Greensboro, NC 27401

MyChart Proxy Forms

Do you need access to the online medical records (MyChart) of a child (under 12) or adult in which you assist with their medical needs?

Complete a Proxy Consent Form and return it to one of our medical facilities to request access to this convenient service.

Website Privacy

Learn more about privacy practices on Cone Health websites.

Report a privacy or compliance issue

Call our Compliance & Privacy Help Line 1-855-809-3042

Calls to these numbers are confidential and can be anonymous.

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