Visiting the NICU - Cone Health - Greensboro, NC

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Visiting the NICU

NICU ParentsAll NICU policies are created to keep babies safe and healthy. You will receive written information about specific policies such as security, hand washing and visitors. Please refer to these policies for specific information. Here are some highlights:

  • Parents are not considered visitors in the NICU. All other adults over 18 years of age may visit the baby if the parent is with them. The NICU is locked for the safety of the babies, so you will need to ring the bell outside the door to enter.
  • Individuals with symptoms of cold/flu, upper respiratory infection, open draining wounds, and/or known exposure to contagious disease (chicken pox, measles, RSV, etc.) will not be allowed to visit. Anyone with mild cold-like symptoms without fever is asked to speak to a member of the healthcare team to obtain a mask or consider not visiting until the symptoms are gone. 
  • Visitors are allowed between 8 a.m. and 9 p.m. with no more than 3 people at the bedside at any one time.
  • Visitors may be asked to leave at the discretion of the staff for special circumstances or in the event an emergency occurs in your baby’s room, typically referred to as a “pod.”
  • Individuals may wait in the waiting area outside the NICU when not at the bedside.

Sibling Visitation

  • Siblings 4 years or older may come for a short visit with a parent as long as they are quiet and stay next to their parent.
  • Between October 1 and March 31, which is considered RSV (Respiratory Syncytial Virus) season, siblings must have had their 12th birthday to be able to visit.

Support Persons

  • Each family may identify up to two other adults (18 years or older) as Support Persons who may visit without a parent present. These individuals will be designated by name on the Visitor Consent Form. There are some restrictions for the Support Persons, so please refer to the policy handouts.