A Message from Our Chief Nursing Officer

To our esteemed Cone Health nurses, our academic partners and those considering a future in this extraordinary profession – this report is for you.

Every day, across every setting, I have the privilege of witnessing something remarkable: the quiet, unwavering power of nurses. It is the power to see and treat a patient as a whole person. In moments of uncertainty, nurses have the power to bring clarity, compassion and clinical excellence. And now we name it even more boldly – this is the courage to soar.

At Cone Health, nursing is not simply a workforce. It is the infrastructure of care. It is the connective tissue that holds together safety, quality, experience and outcomes. From the bedside to the boardroom, our nurses are shaping decisions, advancing innovation and ensuring that our promise – to be right here with you – is not just words, but a lived experience for every patient, every family and every colleague.

Courage to soar means stepping forward when the path is not yet clear. It means leading through complexity, advocating with conviction and choosing excellence even when it is hard. I see it in our new graduate nurses finding their voice, in our experienced nurses mentoring and lifting others, and in our leaders reimagining what is possible for the future of care.

To our nursing schools, thank you for preparing the next generation of leaders our profession and our health system so deeply need. To those considering this path, know that nursing will ask much of you, but it will give even more in return: purpose, impact and the opportunity to change lives every single day.

And to our Cone Health nurses, this report reflects your work, your voice and your legacy.

This is the power of nurses. This is the courage to soar, and there is nothing more transformative.

With gratitude and appreciation,
Vi-Anne Antrum, DNP, RN, MBA, NEA–BC, CENP, FACHE
System-wide Chief Nursing Officer, Cone Health

Vi-Anne Antrum


A Message from Our Nursing Excellence and Retention Manager Message

At Cone Health, our nurses are the foundation of everything we do. We are deeply committed to ensuring that every nurse feels valued, supported and empowered to thrive. You are not only essential to patient care, but you are also essential to our future.

We recognize that excellence begins with people. That is why we continue to invest in environments where nurses feel seen, heard and appreciated. Your voices guide our efforts, shaping initiatives that support professional growth, well-being and meaningful career pathways. Retention is not simply about keeping nurses; it is about creating a culture where you choose to stay because you feel respected, inspired and connected.

Every day, you demonstrate extraordinary skills, compassion and resilience. These contributions do not go unnoticed. We celebrate your achievements, honor your dedication and recognize the impact you make across our system.

Together, we will continue to elevate nursing excellence by fostering belonging, encouraging development and sustaining a culture of appreciation. Thank you for the difference you make and for choosing to grow your career with us.

Smita Glosson, DNP, RN, MHA, NE–BC
Nursing Excellence and Retention Manager, Cone Health

Smita Glosson

Our Extraordinary Nursing Team

This Nursing Impact Report reflects the extraordinary dedication of our nurses and the contributions they make each day to nursing practice, patient care and the advancement of nursing science. We proudly celebrate a culture grounded in excellence, compassion, innovation and professional achievement. While this report highlights only a glimpse of our nurses’ remarkable accomplishments, each story, outcome and award represents the heart of the exceptional care delivered across Cone Health.

Thank you to our nursing team for your dedication and extraordinary care every day.

Our Strength and Resilience

Cone Health Nurses Support Western NC
Cone Health Nurses Support Western NC

Standing Together for Western North Carolina

After Hurricane Helene hit western North Carolina in September 2024, Cone Health team members responded, helping ensure patients in devastated communities received medical care, shelter and supplies.

  • More than 80 Cone Health nurses traveled to western North Carolina to provide direct patient care support.
  • The Women’s & Children’s Center team at Alamance Regional Medical Center collected diapers, wipes, formula, clothing and blankets as well as two new chainsaws for clearing debris.
  • Two Cone Health Emergency Management team members served in key roles: A Logistics Section Chief to support statewide resource coordination, and a Planning Section Chief for a shelter that housed more than 450 people.

Courtney Greene, RN, Maternal Fetal Care, and her husband delivered the collected supplies to the Newland Fire Department in Avery County.

The deployment of Cone Health team members highlighted the critical role nurses and health care emergency management professionals play during large-scale disasters. The response demonstrated the value of coordinated leadership, clinical adaptability and strong partnerships between hospitals, emergency management, EMS and public health agencies. Cone Health’s nursing response represented a significant contribution to community resilience and recovery.
— Thomas Gioello, Emergency Management

Building Belonging for Early Career Nurses

How do you support and encourage a nurse? Each year, more than 30 nurses from throughout Cone Health bring together their insights and creativity to design initiatives that help nurses feel appreciated and connected. These nurses are part of the Nurse Retention and Enrichment Team (NRET). In 2025, the team paired 157 early career nurses with an NRET member who offered encouragement and support through regular messages and outreach.

“Often, early career nurses are working the night shift, making it harder to connect with others. We wanted to let these nurses know they are seen and appreciated,” says Heather Koran, MSN, RN, Department Director Labor & Delivery/OBOR. “What was remarkable about this activity was that the group pledged to keep it up, even if they never heard anything from their early career colleagues. This group genuinely loves and cares for their fellow nurses and nursing personnel."

line of Cone Health nurses waving and smiling


young girl practicing cpr on a dummy

Shaping the Next Generation of Health Care Professionals

In rural communities, health care thrives through connection, education and inspiration. In 2025, Annie Penn Hospital’s nursing leadership reached out to students across Rockingham County to foster early interest in health care careers and strengthen community ties. These interactive experiences sparked curiosity and introduced foundational health care concepts in a memorable way, planting early seeds of interest in nursing and caregiving professions.

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Restoring Hope and Health With Advocacy

A 42-year-old hospital patient with a new diagnosis of insulin-dependent diabetes needed medications and supplies. He had recently been released from prison and didn’t have a job or health insurance. The staff at Alamance Regional Medical Center knew to call Tiffanie Robinson, BSN, RN, Nurse Navigator for Underserved Populations.

“Tiffanie serves as a critical lifeline for some of our most vulnerable populations,” says Amanda Perez, RN, Charge Nurse, 1C, Alamance Regional. “Her role is not just clinical; it’s transformative.”

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Tiffanie Robinson speaking in front of a display board of information for underserved populations


Celebrating a Wedding and a Birth

What started as a routine laboring patient turned into a race against time, as Jasmine Smith’s water broke and her marriage certificate was due to expire at midnight. Nurses and staff rallied together to arrange a wedding with cake, flowers, sparkling juice and a minister. Despite five–minute contractions, the bride walked down an improvised aisle outside the hospital, framed by the heart-shaped Corous sculpture – a perfect symbol of two hearts becoming one.

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Our Compassion in Action

Care Without Delay Pilot Ensures Safe Discharge and Lowers LOS

Care Without Delay (CWD) is a system-wide initiative designed to help patients get admitted faster, receive care more efficiently and head home sooner. Alamance Regional Medical Center was the first Cone Health hospital to initiate CWD work streams, and this team’s successful outcomes include:

  • A 75% reduction in the daily census of patients who were medically ready for discharge but did not have a safe discharge plan.
  • A new Epic Care Management dashboard was created for this patient population.
  • The length of stay has decreased.
  • Mobility for patients has increased.
  • The work has increased visibility of many key performance indicators.

In 2026, Moses Cone Hospital, Wesley Long Hospital and Annie Penn Hospital also started CWD teams.

Smiling nurse places her hand on the shoulder of asenior female patient
Cone Health Mobile Medicine bus

Care Beyond Traditional Walls

The Cone Health Mobile Health Program continues to transform how care is delivered by meeting patients in their own communities. What began as a single mobile effort has expanded into five mobile health units, and the Mammography Screening Unit, which is a partnership with DRI. A wide range of care is available through mobile health, but the program's impact extends far beyond clinical services. Mobile health teams build trust within the community, identify unmet needs in real time and connect patients to ongoing care and resources.

Mobile Health

Redesigning the Peripartum Alert Armband

I Gave Birth armbands, introduced in 2025, have a new design to improve the identification of patients who have given birth within the past year. The changes came from collaboration between bedside nurse Aaron Davenport, RN, and nurse educator Anita Sowder, MSN, RN. This project underscores the power of bedside nursing insight. By speaking up, asking the right questions and collaborating beyond their home departments, nurses can shape safer, more responsive care for obstetrical patients wherever they enter the system.

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Aaron Davenport and Anita Sowder
Two wellness coaches consulting with each other in front of a computer

Well-Being Coaching Helps Reduce Stress and Burnout

Cone Health continues to advance a culture of well-being through the Well-Being Coaching Initiative, which empowers nurses to prioritize their own well-being while strengthening their ability to care for others. The eight-week program combines individual coaching, group coaching, commitment partners and personalized well-being practices.

Since launching in January 2024, 79 nurses have graduated as Well-Being Champions. Outcomes across multiple cohorts have demonstrated significant improvements in nurse well-being, including reductions in burnout and stress as well as increased engagement, self-leadership and self-compassion.

Supporting Our Community: Greensboro Grasshoppers Emergency Medical Care

The partnership between Cone Health emergency services nurses and Guilford County EMS paramedics at the Greensboro Grasshoppers provides essential first aid and emergency medical support for fans attending baseball games and community events. In addition to emergency response, Cone Health staff promote community wellness, public health awareness and injury prevention during events. This work demonstrates our strong commitment to community engagement and public safety while strengthening trust between health care providers and residents.

Two Cone Health nurses at a Greensboro Grasshoppers game, ready to render medical aid
smiling nurse encourages a senior female patient

Turning Personal Sorrow Into a Gift of Compassion

Amanda Watson, BSN, RN, wanted a way to help patients nearing the end of life and their families navigate grief.

“My nursing trajectory was influenced by the grief I experienced as a young adult,” says Watson. “Ten years of my nearly twenty-year nursing career were spent in hospice care, seeking to heal my own heart through helping others.”

Watson learned about The 3 Wishes Project, a specialized, compassionate end-of-life care plan that allows clinicians, patients and families to explore what life and its loss means for them. Watson’s unit has successfully implemented The 3 Wishes Project by providing keepsakes for families, and the response has been extremely positive.

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Two nurses standing with a patient bedside tablet

Transforming Community-Based Care

For many individuals in our community, accessing primary care is not as simple as scheduling an appointment. Barriers such as transportation, housing instability, limited health literacy and reduced access to providers often lead individuals to seek care in emergency departments for non-emergent needs. The Cone Health Congregational and Community Nurse Program (CCNP), established in 1998, is working to reduce these barriers to health care through a nurse-led, community-based model.

To expand access to primary care, CCNP partnered with Cone Health’s Virtual Primary Care (VPC) team to bring telehealth services directly into community settings. Using clinical judgment, nurses connect individuals with primary care providers in real time, often establishing their first connection to ongoing care.

In one encounter at the Interactive Resource Center in Greensboro, an unhoused individual was referred to a CCNP nurse for blood sugar evaluation and assistance obtaining insulin. Through a virtual visit with a nurse practitioner, the patient received immediate care, medication access through a Cone Health Community Pharmacy and ongoing nurse support.

In 2025, the Congregational and Community Nurse Program supported more than 20,000 nurse encounters.

NICU Parent and Family Council Enhances Parent Experience

In 2025, the NICU at the Women’s & Children’s Center at Moses Cone Hospital partnered with Meagan Patillo, Executive Director of Family Support Network of Central Carolina (FSNCC), and Lillian Wright, Senior Patient Experience Manager for Cone Health, to establish a Parent and Family Advisory Council (PFAC). This newly formed council allows NICU staff to actively listen and explore what works well and what is needed to improve parent experiences.

"It has been rewarding to see how relationships are built among the members, and how much we gain insight into what is beneficial in our current culture. One of the best outcomes is a list of thoughtful suggestions that will enhance parent experience in the unit."
— Susan Jones, BSN, RN

Four members of the NICU Parent and Family Council

Leadership and Innovation

Members of the CNA Certification program

Building Careers and Strengthening Communities

Cone Health started the innovative CNA I Certification Program in August 2025. This strategic initiative is designed to create career pathways, strengthen employee engagement and address critical staffing needs across the health system.

“It’s a great opportunity for people coming into the hospital, whether in EVS, working with Materials, or Nutrition,” says Thelma Johnson, who recently graduated and will be working at Moses Cone Hospital 3 East. “Never give up and keep pushing for what you believe in.”

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The DAISY® Award

The DAISY ® award was created by the Barnes family in honor of the excellent nursing care a family member received. Nominations are submitted by patients and families, and nurses are “ambushed” with flowers, cinnamon rolls, a scripted acknowledgement and great celebration. The DAISY ® award was implemented for Cone Health nurses in 2019. Since that time, we have had hundreds of DAISY ® nominations and 248 winners.

A collage of Cone Health DAISY Award Winners

July 2024 - December 2025 Recipients

  • Ali Boyce Cosgrove
  • Ashley Dark
  • Brenda Bigelow
  • Brittany Clapp
  • Brittany Moncada
  • Carrie Wilson
  • Christy R Evans
  • Cieanna Hairston
  • Dakota Hollis
  • Edith Calderon
  • Eli Godwin
  • Erica Johnson
  • Erin Munro
  • Haley Gann
  • Heather Goins
  • Jamie Bastable
  • Joseph Tirrell
  • Judith Forson
  • Kendelyn Jean
  • Kenya Welch
  • Lakeisha Waller
  • LaTonya Andrews
  • Linda Renee Tejeda
  • Linsey Strader
  • Lorra Santos
  • Mark Spence
  • Marquita Watlington
  • Megan E Roberts
  • Melanie Henslee
  • Michelle Rakes
  • Nathan Dawkins
  • Noel Webster-Ramey
  • Rosa Davis
  • Ryan Hill
  • Sandra Burton
  • Savannah Hauberg
  • Shreejana Bhattarai
  • Sydney Hladilek
  • Tally Neher
  • Tenisha Ragland-Colvin
  • Terra Isley
  • Tiffanie Robinson
  • Timber Hall
  • Vanesa Fiscus
  • Vicki Smith
  • Yanna Marougas

The DAISY® Nurse Leader Award

Each year, Cone Health proudly celebrates the exceptional leadership that uplifts and empowers our direct care nursing teams through the prestigious DAISY ® Nurse Leader Award. This meaningful recognition invites team members to honor the leaders who inspire them through compassion, integrity and unwavering support. Over time, this award has grown into a highly anticipated Nurses Week tradition, with surprise presentations that create unforgettable moments of gratitude, joy and well–deserved recognition across our organization.

  • Chris Buckner
  • Evette Law
  • Heather Hacker
  • Jessica Brown
  • Joy Martin
  • Katie Tuttle
  • Laurie Braddy
  • Lyndsey Currin
  • Maggie Morries
  • Sabrina Newsome
  • Shawn Taylor
  • Shlondria Frink
  • Wendy Franks
  • Zoe Thornton
Collage of 2025 Daisy award winners
Click to enlarge
Collage of 2024 Daisy award winners
Click to enlarge

Great 100 Nurses

The Great 100 North Carolina Nursing Excellence Award was established to honor and celebrate registered nurses across the state who demonstrate an unwavering commitment to excellence while uplifting the image of the nursing profession. We are incredibly proud of the many Cone Health nurses who have been recognized through this prestigious honor, and we celebrate the inspiration they provide to others across our organization.


Cultivating a Legacy of Bold, Confident and Equipped Nurse Leaders

Established in 2021, the Cone Health Executive Nurse Leadership Academy (ENLA) was created as a strategic and innovative succession planning initiative designed to prepare emerging nurse leaders for advancement across the organization. The academy provides a structured leadership development pathway through four progressive levels, equipping participants with the knowledge, skills and experiences needed to successfully transition into higher levels of leadership. Since inception, ENLA has demonstrated significant success as a nursing leadership pipeline strategy.

Learn More and Celebrate Our Graduates

Members of the ENLA
Members of the ENLA

Debbie Grant with flowers and balloons, joined by two colleagues

Nursing Leader Honored with UNCG Distinguished Alumni Award

Debbie Grant, DNP, RN, Chief Nursing Officer, Ambulatory and Population Health Services, and Vice President, Clinical Support Services, received the UNCG School of Nursing Distinguished Alumni Award in 2025. This prestigious award is given to alumni with records of notable career accomplishments and histories of outstanding contributions to their professions.

Some of Grant’s many recent accomplishments during her career at Cone Health include establishing Cone Health’s COVID vaccine clinics, mobile vaccine unit and community testing stations; leading design of the Hospital at Home Program; serving as co-lead for health equity and diversity; and serving as the executive lead for the HRSA nursing educational grant, a partnership with UNCG to address rural and mobile care.

New Program Brings Care to Patients’ Homes

The Hospital at Home program, which launched in May 2025, is designed for patients who need hospital-level care but are doing well enough to recover at home. Care is delivered through a mix of home visits, virtual check-ins and devices that track heart rate, blood pressure, oxygen levels and other vital measures.

As nurses, we understand that true healing occurs when we care for the whole person. Great care often begins with rest, nutrition and mobility. Our Hospital at Home program makes that possible by caring for patients where they’re most comfortable – their own homes. The Hospital at Home program, which launched in May 2025, is designed for patients who need hospital-level care but are doing well enough to recover at home.
— Alex Carrico, MSN, RN, Director of Cone Health Hospital at Home program

Infographic explaining Hospital at Home First Year Outcomes

Our Impact and Outcomes

Nursing Annual Report Showcase
Nursing Annual Report Showcase
Nursing Annual Report Showcase
Nursing Annual Report Showcase
Nursing Annual Report Showcase
Nursing Annual Report Showcase

Nursing Innovation on Display

The Nursing Excellence Showcase is a hallmark annual event dedicated to celebrating exemplary nursing practice at Cone Health. Since its inception in 2015, it has grown into one of the most anticipated and inspiring events of the year.

At the heart of the showcase are frontline nurses who are doing exceptional work at the bedside. These participants bring their initiatives to life through creative and impactful presentations, often rooted in a simple but powerful question: Why are we doing this this way and how can we improve it? This spirit of inquiry reflects a core belief that innovation and empowerment begin at the bedside.

View Showcase Winners


Behavioral Health Hospital Receives Signet Health’s Best Clinical Program Award

Cone Health Behavioral Health Hospital was named the recipient of the 2025 Signet Health Excellence in Advocacy Award for Best Clinical Program. Throughout 2025, the hospital’s adult and adolescent teams implemented thoughtful solutions to enhance patient flow, expand access to care, strengthen coordination across services and improve the overall patient experience.

“This award is a true testament to the high-quality care we provide to our patients every day,” shares Ann Evans, DNP, RN, Operations and Nursing Director for Behavioral Health Hospital. “I am so proud of our Adult and Adolescent teams and grateful for their commitment to excellence and advocacy on behalf of our patients and communities.”

Read More

2025 Signet Health Best Clinical Program Award logo

Nursing Strategic Plan

The Cone Health Nursing Strategic Plan aligns with Cone Health Strategic Vision 2030, demonstrating the vital role nurses play in advancing patient care, innovation, workforce excellence and community health. As health care evolves beyond traditional hospital settings, Cone Health nurses leverage leadership, research, technology and interdisciplinary partnerships to innovate care delivery and improve outcomes. Guided by Lean principles, nurses actively lead the development of new care models and organizational transformation.

Strategic Priorities

The nursing mission is to create the future of health care through exceptional nursing care that produces positive outcomes. This work is driven by five strategic priorities:

  • Strengthening nurse recruitment and retention to make Cone Health the employer of choice
  • Investing in professional growth and leadership development
  • Innovating interprofessional care delivery models
  • Ensuring nurses have a voice in strategic decision-making
  • Advancing nursing science through research and evidence-based practice

Together, these priorities position Cone Health Nursing to make a lasting impact on patients, team members and the communities we serve.

Mapping the Path to Engagement, Retention and Excellence

At Cone Health, creating a positive and supportive work environment is essential to delivering exceptional patient care. The Stay Map™ process, built on the Cone Health Conceptual Framework for Nurse Retention™, serves as a powerful tool for engaging frontline nurses, strengthening retention efforts and improving the overall work experience. Stay Map provides structured opportunities for nurses and leaders to come together and discuss what is working well, identify barriers to success and prioritize opportunities for improvement.

As an integral component of the Nursing Strategic Plan, Stay Map helps transform feedback into action. Teams celebrate successes, recognize strengths and create practical plans to enhance the work environment. The result is a stronger culture of engagement, improved retention, and a workforce that feels heard, valued and empowered.

Nursing Excellence in Research and Patient Outcomes

These stories represent only a small sample of the extraordinary contributions made by Cone Health nurses across the organization.

Cone Health nurse smiles at the camera

Nurses Expand Expertise and Pursue Advanced Degrees

At Cone Health, nurses are encouraged to expand their expertise, pursue scholarly endeavors and drive innovation to improve patient care. Robust structures and support systems are in place to promote professional growth. Over the past decade, nursing workforce demographics have shown a slight upward trend in BSN-prepared nurse rates. In FY24, approximately 31% of nursing staff held an advanced degree, with doctoral-prepared nurses representing 5.2% of the nursing workforce.

View more nursing demographic data.

Published Articles and Podium Presentations Contribute to Nursing Knowledge

Cone Health nurses continue to make a meaningful impact on the nursing profession through research, publications and presentations, and have recently published 15 peer-reviewed articles and have given 10 podium presentations.

View articles and podium presentations.

Excellent Performance in Nursing Sensitive Indicators

Through clinical expertise, collaborative partnerships and a steadfast commitment to excellence, Cone Health nurses shape a culture that promotes safety, innovation, professional growth and outstanding patient care outcomes. Cone Health benchmarks Nurse Sensitive Quality Indicators against national performance for falls with injury, pressure injuries, and tobacco and substance screening.

View Nurse Sensitive Indicators data.

519 Good Catch Awards

Cone Health nurses play a vital role in safeguarding patient care through their keen observation and commitment to quality. The Good Catch Award recognizes team members who identify and report near misses, creating opportunities to improve processes and systems before potential safety events reach patients. Over the last two years, 519 Good Catch Awards have been presented in recognition of nurses’ vigilance, engagement and dedication to advancing a safer clinical environment.

Emergency Department Reduction in Falls With Injury

During FY2025, the Emergency Department achieved a 35% reduction in patient falls with injury compared with FY2024. This improvement reflects the nursing team’s sustained commitment to patient safety through consistent fall risk assessments, timely interventions, enhanced staff awareness, and adherence to evidence-based fall prevention practices.

Our Leadership

  • Vi-Anne Antrum

    Vi-Anne Antrum, DNP, MBA, RN, NEA-BC, CENP, FACHE
    System-wide Chief Nursing Officer & SVP

  • Deborah Grant

    Deborah Grant, DNP, RN, CENP
    Chief Nursing Officer Ambulatory/CHMG and Vice President of Clinical Support Services

  • Karen Resh

    Karen Resh, DNP, MBA, MHA, BSN, CEN, CENP
    Chief Nursing Officer and Vice President Patient Care Services, East Market

  • Cameron Elgin

    Cameron Elgin, DNP, RN-BC
    Chief Nursing Officer
    Behavioral Health Services

  • Ryanne Young

    Ryanne Young, MSN, RN-BC, CNML
    Chief Nursing Officer Wesley Long Hospital

  • Tammy Caviness

    Tammy Caviness, DNP, MSN, RN, CNML
    Chief Nursing Officer Moses Cone Hospital

  • Angela Reagan

    Angela Reagan, DNP, MBA, RNC-OB
    Chief Nursing Officer Women & Children’s Center at Moses Cone Hospital

  • Aashka Mehta

    Aashka Mehta, LNHA, MHA
    Vice President Post Acute Care

  • Mark Greene

    Mark Green, MBA
    Executive Director Transitions of Care

  • Ann Councilman

    Ann Councilman, DNP, MHA, RN-BC
    Executive Director SW Emergency Services

  • Jenn Fencl

    Jenn Fencl, DNP, RN, CNOR, FAORN
    Executive Director Clinical Practice and Education

  • Ebony McKnight

    Ebony McKnight, DNP, MSN, FNP-BC, NEA-BC
    Executive Director SW Nursing Operations

  • Jessica Brown

    Jessica Brown, MSN RNC
    Site Administrator Annie Penn Hospital

  • Lucrecia Quick

    Lucrecia Quick, DHA, BSN, RN-BC
    Site Administrator Wesley Long Hospital

  • Smita Glosson

    Smita Glosson, DNP, RN, MHA, NE-BC
    Nursing Excellence & Retention Manager

View the 2025 Nursing Impact Report Flip Book

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