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NOTICE: For the safety of our patients and employees, masks are still required at all Cone Health facilities.

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Connected Care Benefits

Connected Care Benefits

Virtual Care

Getting sick is never convenient but receiving virtual care should be! Save yourself and your family time and money for treatment of common conditions such as sinus symptoms, cough, flu-like symptoms and urinary problems.

e-Visits via MyChart

Available through your MyChart account 7 days a week from 8 a.m. to 8 p.m. for ages 18 and older. In MyChart, start and e-Visit by completing a brief online questionnaire and receive a personalized plan of care from one of our board-certified providers, in one hour via your MyChart In Basket. If a prescription is needed, it will be sent electronically to the pharmacy of your choice. An e-Visit is no cost for Choice and Focus Plan participants, and to SAVE Plan members after deductible is met (normal cost for service is $35).

Cone Health employees who are not on Cone Health benefits may still utilize this service as e-Visits are available to anyone who has a MyChart account.

Connected Care Virtual Visits (Video/Phone)

Connect with a board-certified provider 24 hours a day/7 days a week. Available 365 days per year for all ages, nationwide. Connect with a smartphone, computer or tablet via the web. Register online or download our app. App Store Google Play

A Connected Care Virtual Visit (video/phone) is no cost for Choice and Focus Plan participants, and to SAVE Plan members after deductible is met (normal cost for service is $45).

Cone Health employees who are not on a Cone Health insurance plan may still utilize this service as Connected Care Virtual Visits are available to the public. Also, using the Cone Health Connected Care website offers the Connected Care Virtual Visits at a discounted rate.

NOTE: A video visit with your personal physician is considered an office visit.