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Published on April 30, 2021

Allison Toland, Administrative Assistant


When I started my job at Cone Health with Triad Hospitalists in 2017, my husband, our three sons and I were new to North Carolina. We were just starting to become familiar with the area when I experienced a cardiac episode that prevented me from driving for six months. This was a major obstacle because I had a 40-minute commute to work. To my surprise and relief, my practice administrator introduced me to a fellow Cone Health employee who lived near my house. Without batting an eye, she graciously began to drive me to and from work. Here I was – a complete stranger – and she didn’t hesitate to help! Little did I realize that such selflessness was just the beginning of the outpouring of support to come.

In the summer of 2018, soon after graduating from high school, our eldest son was diagnosed with acute myeloid leukemia (AML). Two weeks later, he passed away. Our world was turned upside down. The love, compassion and assistance we received from the people of Cone Health – even people I had never met before – simply can’t be put into words. From meals and financial assistance, to making sure our other boys stayed active and occupied, the help we received was unbelievable. During the entire ordeal, I was told repeatedly not to worry about my job…that it would always be there for me when I was ready to return. Knowing that meant the world to my family and me, and provided us with a feeling of assurance when we needed it most. This is what makes Cone Health such an amazing organization. And why I feel so blessed to be part of it.

Special thanks to Christopher Brown, Dr. Sendil Krishnan, Dr. Christina Rama, Ro Bingham, Heather Brazell and all of the physicians and staff of TRH for being a pillar of support for my family and me during the most difficult summer of our lives.