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How Can We Help You?

Have a question or need assistance? We’re here to help connect you with the right resources, services, or support across Cone Health.

Looking for Visiting Hours?

Review visiting hours and visitor guidelines, including overnight visitor requirements and location-specific information.

View Visitation Guidelines

Looking for Care Options

View your options for the right care at the right place at the right time.

MyChart Questions

Click here to get support for your MyChart account.

Billing/Financial Questions

Get answers to your questions about billing and financial assistance. Call Cone Health Patient Financial Services at 336-832-8014 or 866-479-8800.

Medical Records

You have the right to review and receive copies of your medical records, subject to legal restrictions and any appropriate copying or retrieval charge(s). Request A Copy or Change to Your Records

Compliments and Concerns

We use your feedback to recognize our team and improve our care. Click here to learn how to leave feedback.

Other Areas of Assistance

Employment/Jobs: Submit an Employment Related Question
Job Shadowing Inquiries: Learn More
Need a Doctor: Find One Nearby
Patient Safety: Get Help with an Unresolved Patient Safety Concern
Privacy or Compliance: Report Issues
Sponsorships: Sub mit a Sponsorship Request

Mailing Address and Phone

Cone Health
1200 North Elm Street
Greensboro, NC 27401

Wellness Matters

Find expert tips and the latest in prevention and care on Wellness Matters.

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