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How Can We Help You?

TO OUR PATIENTS:

Even in these challenging times, providing exceptional care to all our patients is of greatest importance. If you have any questions about how the COVID-19 situation may impact your current course of treatment, please be sure to reach out directly by phone or through MyChart to your physician or health care provider. Learn more about COVID-19 and our commitment to safety.

For COVID-19 testing details and contact information, click here.

For information about COVID-19 vaccines, click here. For vaccine questions, please email vaccine@conehealth.com.

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Tell Us About Your Experience

  • SERVICE COMPLIMENTS: We love to hear your stories of how Cone Health is w/you. It reflects our brand promise, which is, “We are right here with you”.
    Share your story

  • SERVICE CONCERNS: We are committed to providing the best experience for our patients and visitors. If we didn't meet those expectations, please let us now. Every patient concern is used improve our service and care.
    Submit your concern


  • DIRECTLY RECOGNIZE A CAREGIVER: Our employees love to hear from patients and their families regarding their experience. If you know at least the first name of a caregiver that you would like to directly recognize, you can use this tool. Once you submit, we will send a copy to the employee and their immediate supervisor.
    Recognize a caregiver

Other Areas of Assistance

All other questions

NOTICE: You must contact your provider's office directly or through MyChart for questions about medical conditions or appointments. Medical and appointment questions cannot be answered through this online contact form.

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Mailing Address and Phone

Cone Health
1200 North Elm Street
Greensboro, NC 27401

336-832-7000

Wellness Matters

Health tips and wellness videos from Cone Health providers.

  • Authentic Moments w/ Kiva: The Importance of Mental Well-Being

    The Importance of Mental Well-Being

    COVID-19 has left many health care workers physically, mentally and emotionally drained. Sannyu McDonald Harris, MS, NCC, LCMHC, shares how those in health care can maintain their mental well-being during these difficult times, in addition to drawing attention to the need for more awareness.
    April 6, 2021
  • COVID-19 Vaccine: Pregnancy, Fertility and Women's Health

    COVID-19 Vaccine: Pregnancy, Fertility and Women's Health

    Is the COVID-19 vaccine safe for pregnant women? Does the vaccine impact fertility? Chief Medical Officer for Women's Services Carolynn Harraway-Smith, MD, answers these questions and more in this week's 2 Your Well-Being discussion with WFMY News 2.
    April 5, 2021
  • What is a colonoscopy

    Colon Cancer Prevention: What is a Colonoscopy, and Why Is It Important?

    Two things you should know about colonoscopy: It’s not nearly as embarrassing as you may imagine and it's too important not to do. Your life may depend on it.
    April 2, 2021
  • Where We Are Now With COVID-19 Vaccines | March 29, 2021

    Where We Are Now With COVID-19 Vaccines | March 29, 2021

    There’s been a lot of progress in COVID-19 vaccinations – we now have 3 authorized vaccines, more people are eligible and there are more locations to receive the vaccine. Cone Health’s Chief Pharmacy Officer DeAnne Brooks, PharmD, shares the latest on COVID-19 vaccines in this 2 Your Well-Being Discussion with WFMY News 2.
    March 29, 2021