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Committed to Safety: We are taking all necessary precautions to keep you safe while we care for you. Review all our visitor policies and precautions. Get more information on COVID-19.

How Can We Help You?

TO OUR PATIENTS:

Even in these challenging times, providing exceptional care to all our patients is of greatest importance. If you have any questions about how the COVID-19 situation may impact your current course of treatment, please be sure to reach out directly by phone or through MyChart to your physician or health care provider. Learn more about COVID-19 and our committment to safety.

For COVID-19 testing details and contact information, click here.

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Tell Us About Your Experience

  • SERVICE COMPLIMENTS: We love to hear your stories of how Cone Health is w/you. It reflects our brand promise, which is, “We are right here with you”.
    Share your story

  • SERVICE CONCERNS: We are committed to providing the best experience for our patients and visitors. If we didn't meet those expectations, please let us now. Every patient concern is used improve our service and care.
    Submit your concern


  • DIRECTLY RECOGNIZE A CAREGIVER: Our employees love to hear from patients and their families regarding their experience. If you know at least the first name of a caregiver that you would like to directly recognize, you can use this tool. Once you submit, we will send a copy to the employee and their immediate supervisor.
    Recognize a caregiver

Other Areas of Assistance

All other questions

NOTICE: You must contact your provider's office directly or through MyChart for questions about medical conditions or appointments. Medical and appointment questions cannot be answered through this online contact form.

Submit Your Question

Mailing Address and Phone

Cone Health
1200 North Elm Street
Greensboro, NC 27401

336-832-7000

Wellness Matters

Health tips and wellness videos from Cone Health providers.

  • 3 Vital Steps to Lower Diabetes Risks for Employees

    3 Vital Steps to Lower Diabetes Risks for Employees

    Reducing the risk of diabetes can help employees and employers avoid high health costs. Learn three steps that can make a big difference.
    November 23, 2020
  • COVID-19 Numbers Are Rapidly Rising: We Must Work Together To Stop The Spread

    COVID-19 Numbers Are Rising Rapidly: We Must Work Together to Stop the Spread

    COVID-19 numbers are rising at an alarming rate in our communities. Chief Physician Executive Bruce Swords, MD, PhD, explained what these numbers mean and shared how we can stop the spread in this 2 Your Well-Being discussion with WFMY News 2.
    November 16, 2020
  • Spread Cheer This Holiday Season, Not COVID-19

    Spread Cheer This Holiday Season, Not COVID-19

    Don't give the unwanted gift of COVID-19 to family and friends during the upcoming holidays. While it may be tempting to get together and celebrate as we have in the past, it's important to follow COVID-19 guidelines to prevent the spread of coronavirus. Cone Health Infection Prevention Medical Director Cynthia Snider, MD, MPH, talks about how to stay safe while enjoying the holidays and spread cheer instead of COVID-19 this holiday season.
    November 10, 2020
  • Start Planning Now for a Safe and Healthy Thanksgiving

    Start Planning Now for a Safe and Healthy Thanksgiving

    What does Thanksgiving look like during COVID-19? Should people get together for a meal? Is it safe to go visit grandparents or people not in your safe bubble? Get answers to these questions and more from Infection Prevention Medical Director Cynthia Snider, MD, MPH, in this 2 Your Well-Being discussion with WFMY News 2.
    November 9, 2020