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Committed to Safety: As we resume services, we are taking all necessary precautions to keep you safe while we care for you. Limited visitation is now in place. Review all our visitor policies and precautions. Get more information on COVID-19.

How Can We Help You?

TO OUR PATIENTS:

Even in these challenging times, providing exceptional care to all our patients is of greatest importance. If you have any questions about how the COVID-19 situation may impact your current course of treatment, please be sure to reach out directly by phone or through MyChart to your physician or health care provider. Learn more about COVID-19 and our committment to safety.

For COVID-19 testing details and contact information, click here.

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Tell Us About Your Experience

  • SERVICE COMPLIMENTS: We love to hear your stories of how Cone Health is w/you. It reflects our brand promise, which is, “We are right here with you”.
    Share your story

  • SERVICE CONCERNS: We are committed to providing the best experience for our patients and visitors. If we didn't meet those expectations, please let us now. Every patient concern is used improve our service and care.
    Submit your concern


  • DIRECTLY RECOGNIZE A CAREGIVER: Our employees love to hear from patients and their families regarding their experience. If you know at least the first name of a caregiver that you would like to directly recognize, you can use this tool. Once you submit, we will send a copy to the employee and their immediate supervisor.
    Recognize a caregiver

Other Areas of Assistance

All other questions

NOTICE: You must contact your provider's office directly or through MyChart for questions about medical conditions or appointments. Medical and appointment questions cannot be answered through this online contact form.

Submit Your Question

Mailing Address and Phone

Cone Health
1200 North Elm Street
Greensboro, NC 27401

336-832-7000

Wellness Matters

Health tips and wellness videos from Cone Health providers.

  • No Weight Too Heavy: A Cancer Patient Lifts Up Others in Need

    No Weight Too Heavy: A Cancer Patient Lifts Up Others in Need

    A fit, active and nutrition-minded single mom in her early 40s, Jennifer Kroll was shocked by her stage 4 metastatic melanoma diagnosis. Remarkably, Jennifer has resolved to live life to the fullest, return to weightlifting and help others. Starting this month, she is lifting weights to raise money for Cone Health cancer patients in need.?
    August 5, 2020
  • Going to College During COVID-19- Tips for College Students and Their Parents

    Going to College During COVID-19: Tips for College Students and Their Parents

    Heading to college this fall? Get COVID-19 physical and emotional health tips in this week's 2 Your Well-Being discussion with infectious disease specialist Cynthia Snider, MD; licensed clinical psychologist David Gutterman, PhD; and WFMY News 2.
    July 27, 2020
  • Update on COVID-19 Numbers – July 20, 2020

    Update on COVID-19 Numbers – July 20, 2020

    Cynthia Snider, MD, provides an update on COVID-19 numbers and shares tips for protecting ourselves and others in this week's 2 Your Well-Being discussion with WFMY News 2.
    July 20, 2020
  • How to Stay Cool in the Summer Heat During COVID-19

    How to Stay Cool in the Summer Heat During COVID-19

    This summer, it's important to protect ourselves from heat-related illnesses while we're staying safe from COVID-19. Chief physician executive Bruce Swords, MD, PhD, shares tips for staying cool this summer in this week's 2 Your Well-Being discussion with WFMY News 2.
    July 13, 2020