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COVID-19 InfoCurrent Trends | Vaccine Scheduling | Visitor Guidelines | COVID-19 Testing | More

IMPORTANT NOTICE: Please do not use Cone Health emergency departments or urgent care centers for Covid-19 testing to avoid long wait times and enable clinical teams to focus on critical care needs. Get options for testing here.

How Can We Help You?

TO OUR PATIENTS:

Even in these challenging times, providing exceptional care to all our patients is of greatest importance. If you have any questions about how the COVID-19 situation may impact your current course of treatment, please be sure to reach out directly by phone or through MyChart to your physician or health care provider. Learn more about COVID-19 and our commitment to safety.

For COVID-19 testing details and contact information, click here.

For information about COVID-19 vaccines, click here. For vaccine questions, please email vaccine@conehealth.com.

Looking for Care Options

Tell Us About Your Experience

  • SERVICE COMPLIMENTS: We love to hear your stories of how Cone Health is w/you. It reflects our brand promise, which is, “We are right here with you”.
    Share your story

  • SERVICE CONCERNS: We are committed to providing the best experience for our patients and visitors. If we didn't meet those expectations, please let us now. Every patient concern is used improve our service and care.
    Submit your concern


  • DIRECTLY RECOGNIZE A CAREGIVER: Our employees love to hear from patients and their families regarding their experience. If you know at least the first name of a caregiver that you would like to directly recognize, you can use this tool. Once you submit, we will send a copy to the employee and their immediate supervisor.
    Recognize a caregiver

Other Areas of Assistance

All other questions

NOTICE: You must contact your provider's office directly or through MyChart for questions about medical conditions or appointments. Medical and appointment questions cannot be answered through this online contact form.

Submit Your Question

Mailing Address and Phone

Cone Health
1200 North Elm Street
Greensboro, NC 27401

336-832-7000

Wellness Matters

Health tips and wellness videos from Cone Health providers.

  • FAQ: Caring for Kids With COVID-19 With Andres Ramgoolam, MD

    FAQ: Caring for Kids With COVID-19 With Andres Ramgoolam, MD

    Pediatrician Andres Ramgoolam, MD, explains how to recognize signs of COVID-19 in kids, how to care for kids when they're sick and signs of an emergency to look out for in this FAQ.
    September 17, 2021
  • Get the Facts: Debunking COVID-19 Vaccine Myths

    Get the Facts: Debunking COVID-19 Vaccine Myths

    Haven’t rolled up your sleeve and received your COVID-19 vaccine yet? Don’t let untruths about the vaccine sway your decision. Cone Health’s Chief Pharmacy Officer Dr. DeAnne Brooks debunks common myths about the COVID-19 vaccine so you have the facts.
    September 14, 2021
  • Hispanic Heritage Month With UNIDOS Network Group

    Hispanic Heritage Month With UNIDOS Network Group

    This month, Authentic Moments w/Kiva kicks off Hispanic Heritage Month (September 15 through October 15) by hosting the leaders of UNIDOS. UNIDOS is a newly formed Inclusion Network Group that celebrates Hispanic culture.
    September 9, 2021
  • Few Breakthrough Infections Occur, but COVID-19 Vaccines Still Protect You

    Few Breakthrough Infections Occur, but COVID-19 Vaccines Still Protect You

    While breakthrough infections are possible, COVID-19 vaccines still help protect you from severe illness and hospitalization. As more contagious, more dangerous variants spread and hospitalizations rise – it’s important we continue to protect ourselves and each other. Here are three ways vaccines protect you and your communities.
    August 31, 2021