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Committed to Safety: We are taking all necessary precautions to keep you safe while we care for you. Review all our visitor policies and precautions. Get more information on COVID-19.

How Can We Help You?


Even in these challenging times, providing exceptional care to all our patients is of greatest importance. If you have any questions about how the COVID-19 situation may impact your current course of treatment, please be sure to reach out directly by phone or through MyChart to your physician or health care provider. Learn more about COVID-19 and our committment to safety.

For COVID-19 testing details and contact information, click here.

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Tell Us About Your Experience

  • SERVICE COMPLIMENTS: We love to hear your stories of how Cone Health is w/you. It reflects our brand promise, which is, “We are right here with you”.
    Share your story

  • SERVICE CONCERNS: We are committed to providing the best experience for our patients and visitors. If we didn't meet those expectations, please let us now. Every patient concern is used improve our service and care.
    Submit your concern

  • DIRECTLY RECOGNIZE A CAREGIVER: Our employees love to hear from patients and their families regarding their experience. If you know at least the first name of a caregiver that you would like to directly recognize, you can use this tool. Once you submit, we will send a copy to the employee and their immediate supervisor.
    Recognize a caregiver

Other Areas of Assistance

All other questions

NOTICE: You must contact your provider's office directly or through MyChart for questions about medical conditions or appointments. Medical and appointment questions cannot be answered through this online contact form.

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Mailing Address and Phone

Cone Health
1200 North Elm Street
Greensboro, NC 27401


Wellness Matters

Health tips and wellness videos from Cone Health providers.

  • 5 Steps to Avoid Eye Injuries at Work

    5 Steps to Avoid Eye Injuries at Work

    Learn how to protect employees from eye injuries with the right protective equipment and protocols from Cone Health Employee Health & Wellness.
    October 28, 2020
  • Fight Pandemic Fatigue: Take Care of Yourself and Stay Vigilant About COVID-19 Safety

    Fighting Pandemic Fatigue: Take Care of Yourself and Stay Vigilant About COVID-19 Safety

    Pandemic fatigue is a natural response after many months of COVID-19, it’s still essential to practice coronavirus safety basics. Cases, deaths and hospitalizations are increasing in our community. To protect ourselves and each other, we need to fight pandemic fatigue while also taking care of our mental health. Here’s how.
    October 27, 2020
  • Halloween and COVID-19

    Halloween and COVID-19: Tips for a Safe and Healthy Halloween

    These tips for a healthy Halloween can help you protect your family from COVID-19. Hear from Cone Health Infection Prevention Medical Director Cynthia Snider, MD, in this 2 Your Well-Being discussion with WFMY News 2.
    October 26, 2020
  • 5 Steps to Reduce Your Risk for Breast Cancer

    5 Steps to Reduce Your Risk for Breast Cancer

    It is estimated that approximately 331,530 women in the U.S. will be diagnosed with breast cancer this year. While there are certain risk factors you can’t control, there are steps you can take today to help lower your risk. Gustav C. Magrinat, MD, a medical oncologist with Cone Health Cancer Center at Wesley Long Hospital and member of Cone Health Medical Group, shares 5 ways to help reduce your risk for breast cancer.
    October 21, 2020