How Can We Help You?
TO OUR PATIENTS:
Even in these challenging times, providing exceptional care to all our patients is of greatest importance. If you have any questions about how the COVID-19 situation may impact your current course of treatment, please be sure to reach out directly by phone or through MyChart to your physician or health care provider. Learn more about COVID-19 and our commitment to safety.
For COVID-19 testing details and contact information, click here.
For information about COVID-19 vaccines, click here.
Looking for Care Options
Tell Us About Your Experience
- SERVICE COMPLIMENTS: We love to hear your stories of how Cone Health is w/you. It reflects our brand promise, which is, “We are right here with you”.
Share your story
- SERVICE CONCERNS: We are committed to providing the best experience for our patients and visitors. If we didn't meet those expectations, please let us now. Every patient concern is used improve our service and care.
Submit your concern
- DIRECTLY RECOGNIZE A CAREGIVER: Our employees love to hear from patients and their families regarding their experience. If you know at least the first name of a caregiver that you would like to directly recognize, you can use this tool. Once you submit, we will send a copy to the employee and their immediate supervisor.
Recognize a caregiver
Other Areas of Assistance
All other questions
NOTICE: You must contact your provider's office directly or through MyChart for questions about medical conditions or appointments. Medical and appointment questions cannot be answered through this online contact form.
Submit Your Question
Mailing Address and Phone
1200 North Elm Street
Greensboro, NC 27401