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Unresolved Patient Safety Concern

If your patient safety concerns are not resolved by Hospital Administration or the Office of Patient Experience, You have the right to directly contact the Division of Heath Service Regulation (State Survey Agency) or The Joint Commission:

North Carolina Division of Health Service Regulation

By Mail:

Complaint Intake Unit
2711 Mail Service Center
Raleigh, NC 27699-2711

Phone: 1-800-624-3004 (Within NC) or 919-855-4500

Fax: 919-715-7724

Onlinewww2.ncdhhs.gov/dhsr/ciu/filecomplaint.html

The Joint Commission Office of Quality Monitoring

By Mail:

Office of Quality and Patient Safety
The Joint Commission
One Renaissance Boulevard
Oak Branch Terrace, Illinois 60181

Fax: 630-792-5636

Onlinewww.jointcommission.org/report_a_complaint.aspx