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Manage Your Benefits

Access the myBenefits Portal

For personal help by phone, please call the Benefits Call Center at (336) 832-8777 from 8:30 a.m. to 5 p.m. Monday through Friday.

Cone Health Employee Benefits 

Welcome To Cone Health!

We are w/you! This year has met us with many challenges and enrolling in benefits for you and your family shouldn't be one of them.

Each year Cone Health works hard to create a comprehensive benefits package that offers a combination of both traditional and unique benefits providing a variety of choices for the diverse needs of over 11,000 benefits-eligible employees. In 2021 we continue this journey with an emphasis on providing value and flexibility in benefit choices for you and your family.

Please note: The information contained on this website outlines some of the major features of the benefit plans of Cone Health. It is intended to be a brief overview only. In the event that this website varies from the information in the full Summary Plan Descriptions (SPDs), the SPD language and provisions will govern.

Alex® is back for a fourth year!

AlexAlex, our virtual benefits counselor, will help with your plan selections. Alex will make plan recommendations based on how you answer questions about your use of health care, the premiums and out-of-pocket maximums as well as provide information and help on dental, life and disability plans.

Alex is not our enrollment system but simply a tool to help you think about your plan selections prior to using the enrollment system to make your choices. You cannot complete your enrollment with Alex.

Let Alex Help

Remember that Alex is only one of the tools available to help you understand your benefits – the choice is ultimately yours!

We’re right here with you!

 Reach out to us at and we will help answer any questions you may have.  You can also reach out to our Benefits Call Center at 336-832-8777 for assistance.