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Manage Your Benefits

Access the myBenefits Portal

For personal help by phone, please call the Benefits Call Center at (336) 832-8777 from 8:30 a.m. to 5 p.m. Monday through Friday.

Cone Health Employee Benefits 

Benefits enrollment for 2021 is now closed.

We are w/you! This year has met us with many challenges and enrolling in benefits for you and your family shouldn't be one of them.

Each year Cone Health works hard to create a comprehensive benefits package that offers a combination of both traditional and unique benefits providing a variety of choices for the diverse needs of over 11,000 benefits-eligible employees. In 2021 we continue this journey with an emphasis on providing value and flexibility in benefit choices for you and your family.

Please note: The information contained on this website outlines some of the major features of the benefit plans of Cone Health. It is intended to be a brief overview only. In the event that this website varies from the information in the full Summary Plan Descriptions (SPDs), the SPD language and provisions will govern.

Alex® is back for a fourth year!

AlexAlex, our virtual benefits counselor, will help with your plan selections. Alex will make plan recommendations based on how you answer questions about your use of health care, the premiums and out-of-pocket maximums as well as provide information and help on dental, life and disability plans.

Alex is not our enrollment system but simply a tool to help you think about your plan selections prior to using the enrollment system to make your choices. You cannot complete your enrollment with Alex.

Let Alex Help

Remember that Alex is only one of the tools available to help you understand your benefits – the choice is ultimately yours!

We’re right here with you!

In addition to Alex, lots of other help will be available during the enrollment period. There will be webinars and a brand new website with lots of information.

We can meet you where you are! The Benefits Education Team is available year round to attend your staff meeting or huddle, or we can meet with you virtually! Please let us know how we can help. Reach out to us at

Do I have to enroll in benefits if I do not want to make changes?

We encourage you to review which benefits are best for you and your family. However, participation in the enrollment process is not required. Please remember that you MUST enroll each year if you want to add or continue a Healthcare or Dependent Care Flexible Spending Account, a Pre-tax Child Care Deduction or a Health Savings Account.