Cone Health Closing, Delay or Cancellation Submissions

IMPORTANT: In most cases, this information is only used for record keeping purposes. Single day location closings or delays will only be posted on the website for locations with walk-ins, such as our urgent care locations.

  • Cone Health practices should call patients with appointments to alert them to closings or delays.
  • Voicemail messages should be updated to acknowledge the change of hours for that day. 
  • DO NOT use this for holiday closings.  Please use the practice update form and put information about ALL holiday closings and hours in the applicable field.

Where This Info Goes

  • This form will not post to appointment-based individual practice pages. It is used to collect data for Cone Health leadership if needed. It is recommended that you contact patients with appointments to let them know of any changes. If any locations will have an extended closure or significant changes to hours/operations, we will contact you for further details.
  • Walk-in locations, including Cone Health Urgent Cares and Community Pharmacy closings or hours changes will be posted as alerts on their individual location pages.
  • Wide-scale class cancellations or system-wide impacts may be posted to the conehealth.com homepage.
  • This form will not post to local TV or other media websites. Submitting closings to the TV stations is no longer recommended since consumers are more likely to go to the web for closings information and do not sit through endless scrolls and tickers on the TV.

Quick Access Links