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IMPORTANT NOTICE: COVID-19 testing appointments are not available at Cone Health emergency departments or urgent care locations. Click here for testing options.

Contact the EACP Team

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Employee Assistance Counseling Program

The healthcare profession is rewarding, satisfying and tough and the Cone Health Employee Assistance Counseling Program (EACP) is here to help.

Open to all employees and their immediate household family members, services are free and confidential. From individual and group counseling, workshops and more, our EACP team is right here w/you.

If you are experiencing a crisis and need immediate assistance, we have a 24/7 Crisis Line available:

24/7 Crisis line: Call 336-538-7481 press #1 OR (877) 800-9401

Current Resources Available

  • In-Person or Virtual Visits: Call 336-538-7481 for details or Cone Health employees Click Here.
  • 15 Minute "Ask the Counselor" Consultations: (Open to Cone Health employees) Click Here

Services offered

  • Confidential assessment of problems
  • Counseling for individuals, couples, and families
  • Counseling for adults, adolescents, or children
  • Referrals to other specialized services

Frequently Asked Questions: 

  • Why use EACP?

    Benefits of using the EACP include help with minimizing the effects of stress, anxiety and job burnout that can alter relationships, work abilities, and life satisfaction

  • What is the cost for a session with EACP?

    There is no cost for our services. 

  • How many sessions does EACP offer?    

    There is no set limit on the number of visits. Each therapist will provide a clear treatment program for their clients. While visits are not unlimited, if additional services are needed, a referral to the proper professional will be made. 

  • What are the hours of availability?

    Monday-Friday: 8:00 am-7:00 pm

  • If I’m having a crisis, how do I get in touch with EACP?

    Our 24/7/365 Help Line is available. Call (336) 538-7481 and follow the instructions in the message.

  • Does the EACP prescribe medication?


  • If I am treating with an EACP therapist, will my boss find out?

    All services are confidential, voluntary and nothing will be noted in any employee record or known by your managers. 

  • What are the EACP therapist credentials?

    EACP staff members are highly-trained compassionate psychotherapists. They bring a wide range of talents to the service and have more than 100 years of combined experience. Meet the Team to learn more about our individual therapists.

Call 336-538-7481 to connect with EACP counselors.

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EACP Brochures


Download and print one of our brochures to share with someone that may need assistance in these areas:

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