Cone Health Triad Cardiac & Thoracic Surgeons at Magnolia Street

MyChart

Use MyChart to view medical test results, check your payment balance, contact your provider, request prescription refills and more.

Appointment Guidelines

Bring your insurance card and all medication bottles, including prescriptions, supplements and over-

• Before your scheduled appointment with us, you will receive a reminder phone call and a reminder letter.
• If you’re a new patient, please plan to arrive 30 minutes early for your appointment. Bring your insurance card and a list of your current medications.
• If you need to cancel or reschedule your appointment, please let us know as soon as possible.

After-Hours Calls

• We have providers on call after office hours and on weekends. They can be reached by calling our main office number – (336) 832-3200.

• All prescription refill requests and/or medication related questions, should be handled during office hours. No refill requests will be given after hours or on weekends.

Payment Information

• You are expected to pay in full or pay your co-payment for all office services at the time of your appointment. If you are not able to make your payment at the time of your visit, please call the office to make other arrangements.
• If you have a managed care insurance plan that requires referral authorization from your primary care physician, you are responsible for bringing that referral with you from your primary care physician.
• All billing/claims questions should be directed to (336) 832-3677.