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Flu Restrictions

Children 12 and Under May Not Visit Patients (Effective January 8, 2020)

Cone Health has joined other regional health networks in not allowing children 12 and under to visit patients in our hospitals. This is because children age 12 and under are more likely to be sick and not know it. It is in the best interest of our patients if children do not visit.

Restrictions do not apply to children 12 and younger seeking emergency care or care in a hospital, clinic or doctor’s office. There are a few strict exceptions, e.g., impending death of a parent or other close relative.

Influenza Q&A for Patients and Visitors

Why is there a visitation restriction in place?

At Cone Health, we want to provide you and your loved ones with the best health care experience possible. To help ensure your safety and to protect the health and quality care of our patients, we have temporarily tightened our visitation policies due to the higher than normal prevalence of influenza cases in the region. This policy is necessary to help us maintain a safe environment for our patients, employees and visitors.

Are children 12 and under allowed to visit at Women’s Hospital?

Children are not allowed to visit during this time.

May a visitor 12 and under wait in the waiting room?

Visitors 12 and under may not visit patients admitted to the hospital and are not permitted to wait in the waiting rooms as we are restricting children 12 and under from being in our hospital settings. There are a few strict exceptions, e.g., impending death of a parent or other close relative. Please speak to the nurse if you have questions/concerns.

When will the Cone Health flu visitation policy be lifted?

Cone Health will continue monitoring flu activity in the region and in our hospitals. We realize this policy may be a temporary inconvenience to your family, but we will do everything we can to lift the restriction as soon as it is safe for everyone. In the meantime, we appreciate your patience and support.

What are my options for care if I have or my family members have the flu?

Treatment for influenza is dependent on timing. Although influenza will usually go away on its own, anti-viral medication can be prescribed to help lessen the duration of symptoms by 1 or 2 days. Anti-viral medications must be taken during a specific timeframe based on when your symptoms started. It’s important to reach out to your provider or do a virtual visit. You care team can help you decide which medication is best. Learn more about flu prevention and treatment at

Wellness Matters