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Published on November 09, 2016

Annie Penn Hospital Recognized for Outstanding Physician Engagement

The hospital ranks in the top one percent when it comes to physician involvement in improving health care and hospital efficiency.

Annie Penn Hospital has been named a 2016 Guardian of Excellence Award® winner by Press Ganey. The Guardian of Excellence Award recognizes top-performing health care organizations that consistently achieve the 95th percentile or above in physician engagement. Annie Penn Hospital ranked in the 99th percentile, putting it in the top 1 percent of all hospitals in the latest

Stokes Ann Hunt, community outreach
and physician recruitment, Annie Penn
Hospital and Patrick Ryan, Press Ganey CEO


Physician engagement is the ability of a hospital to partner with physicians to improve the quality of care, improve customer service and lower the costs of providing care. “Nearly everything that goes on in a hospital begins with a physician order,” says Annie Penn Hospital President and Behavioral Health Service President Debbie Cunningham, DNP, RN. “When physicians, nurses, administrators and others work together, great things happen for patient care. And this award shows you won’t find a team that works together any tighter than at Annie Penn Hospital.”

"We are proud to partner with Annie Penn Hospital,” says Press Ganey CEO Patrick T. Ryan. “This award is a testament to the organization’s leadership in delivering patient-centered care. By achieving and sustaining this level of excellence, Cone Health continues to demonstrate its commitment to reducing patient suffering and advancing the overall quality of health care.”

Physicians take on roles in many key areas at Annie Penn Hospital:

  • They serve on numerous committees to improve patient safety and quality, such as the hospital quality council, handwashing committee and peer review committee.
  • Several physicians are enrolled in the Cone Health Physician Leadership Academy at the Center for Creative Leadership.
  • Physicians provide input in planning service improvements or starting new ones.
  • Physicians give their time to physician recruitment.

Annie Penn Hospital has also worked on improving physician communications through luncheons and socials. It has helped improve physician efficiency by adding medical scribes to the emergency department, oncology and hospitalists services.

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