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Visitor RestrictionsDon't Delay Care: We are taking all necessary precautions to keep you safe while we care for you. Virtual Care | In-Person Care

Visitor Restrictions: Visitors are not allowed in our hospitals, cancer centers and outpatient locations with limited exceptions. Get the Details.

Symptom assessment, donation information and other updates available on our COVID-19 page.

Published on May 02, 2020

People Asked Not to Visit Patients at Cone Health

The enhanced restrictions are designed to avoid spreading COVID-19 to patients and staff.

People are not allowed to visit friends and relatives in all Cone Health hospitals and cancer center locations. This is to protect patients and staff from spreading COVID-19. 

There are a few exceptions to the no-visitor restrictions. 

  • Laboring women (regardless of age): Allowed to have one person with them for their entire hospital visit. That one person can be a spouse, partner or doula.
  • Children under 18: Only one parent or guardian will be allowed to visit during the child's entire hospital stay. 
  • Patients 18 and over: Zero visitors rule applies to all patients, including those in hospice care, palliative care and critical/intensive care. The only exception is for a patient who is dying (fewer than 6 hours to live, as determined by the physician).

Cone Health urges friends and loved ones to stay in touch with people in the hospital through smartphones and tablets. We appreciate the public’s support in these extraordinary times.

Cone Health reminds people of the importance of frequent hand washing, covering coughs and social distancing. Those who have COVID-19 symptoms should call their doctor or make a virtual visit. Virtual care options include on-demand video calls e-visits and scheduled video visits. 

Cone Health has been working with national, state and local health agencies as well as local, county and state governments to prepare for COVID-19. For more information about COVID-19 and the signs and symptoms, people should go to the Centers for Disease Control and Prevention’s website or www.conehealth.com/coronavirus.