Skip to Content

Published on August 06, 2021

Cone Health Reduces Hospital Visitations

Increasing COVID-19 cases prompt the change in visiting loved ones in the hospital.


 Cone Health will restrict the number of people who can physically visit people in the hospital to one a day. (Two visitors were allowed previously.) The move is being made as COVID-19 numbers rise in the community.   

While only one person a day may visit, patients can have different visitors on different days. The change only applies to patients in main hospitals. There are no changes to the number of visitors who can accompany loved ones in 

  • Cone Health Women & Children’s Center
  • Cone Health cancer centers
  • Emergency departments
  • Surgery centers and surgery center waiting areas
  • Hospital waiting areas for procedures and tests
  • Cone Health Behavioral Health Hospital
  • Cone Health MedCenters, clinics, physician practices and other facilities outside of hospitals

“Cone Health is taking this action with an eye on the rising number of COVID-19 cases we are seeing in our hospitals and in the community,” says Anne Brown, executive director, office of patient experience, Cone Health. “We know how important family and friends are when you are in the hospital. We also know that no one wants to inadvertently infect their loved one with this horrible disease.” 

Brown encourages people to check in with those in the hospital virtually using phone apps such as FaceTime and Skype. She reminds people coming to a hospital that they must pass a screening, clean their hands upon entering and leaving and that masks must be worn at all times. This includes while being in the patient’s room. 

Details on visiting patients is available at