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Notice of Non-Discrimination and Accessibility

Notice Informing Individuals About Nondiscrimination and Accessibility

Discrimination is Against the Law:

Cone Health complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, religion, disability, or sex (consistent with the scope of sex discrimination described at 45 CFR § 92.101(a)(2) – sex, including sex characteristics, including intersex traits; pregnancy or related conditions; sexual orientation; gender identity, and sex stereotypes). Cone Health does not exclude people or treat them less favorably because of race, color, national origin, age, religion, disability, or sex.

Cone Health:

  • Provides people with disabilities reasonable modifications and free appropriate auxiliary aids and services to communicate effectively with us, such as:
    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats, and other formats)
  • Provides free language assistance services to people whose primary language is not English, which may include:
    • Qualified interpreters
    • Information written in other languages.
  • If you need reasonable modifications, appropriate auxiliary aids and services, or language assistance services, contact Kristin Garrett, Section 1557, Civil Rights, and Section 504 Coordinator.

How to File a Grievance:

If you believe that Cone Health has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, religion, disability, or sex, you can file a grievance with:

Kristin Garrett, Section 1557, Civil Rights, and Section 504 Coordinator
1200 North Elm Street, Greensboro, NC 27401
Phone: 336-832-7090 | Fax: 336-365-7471
TTY/TDD: 711
Email: grievance@conehealth.com

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Kristin Garrett, Section 1557, Civil Rights, and Section 504 Coordinator is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
Phone: 1-800-368-1019, 1-800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html

This notice is available at Cone Health’s website: Non-discrimination Notice | Cone Health

Notice of Nondiscrimination and Accessibility - PDF

Please review the PDFs of the Notice of Nondiscrimination and Accessibility by clicking on the links below.

Notice of Availability of Language Assistance Services and Auxiliary Aids and Services

English

ATTENTION: If you speak English, free language assistance services are available to you. Appropriate auxiliary aids and services to provide information in accessible formats are also available free of charge. Call 1-855-300-7783 (TTY/TDD: 711) or speak to your provider.

العربية (Arabic)

تنبيه: إذا كنت تتحدث اللغة العربية، فستتوفر لك خدمات المساعدة اللغوية المجانية. كما تتوفر وسائل مساعدة وخدمات 
783-300-855-1- لتوف ري المعلومات بتنسيقات يمكن الوصول إليها مجانا. اتصل على الرق م (TTY/TTD:711) أو تحدث إلى
مقدم الخدمة

中文 (Chinese (Traditional))

注意：如果您說[中文]，我們可以為您提供免費語言協助服務。也可以免費 提供適當的輔助工具 與服務，以無障礙格式提供資訊。請致電 1-855-300-7783（TTY/TTD: 711）或與您的提供者討論

Français (French)

ATTENTION : Si vous parlez Français, des services d'assistance linguistique gratuits sont à votre disposition. Des aides et services auxiliaires appropriés pour fournir des informations dans des formats accessibles sont également disponibles gratuitement. Appelez le 1-855-300-7783 (TTY/TTD: 711) ou parlez à votre fournisseur.

Deutsch (German)

ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlose Sprachassistenzdienste zur Verfügung. Entsprechende Hilfsmittel und Dienste zur Bereitstellung von Informationen in barrierefreien Formaten stehen ebenfalls kostenlos zur Verfügung. Rufen Sie 1-855-300-7783 (TTY/TTD: 711) an oder sprechen Sie mit Ihrem Provider.

ગુજરાતી (Gujarati)

ધ્યાન આપો: જો તમેગુજરાતી બોલતા હો તો મફત ભાષાકીય સહાયતા સેવાઓ તમારા માટ ઉપલબ્ધ છે. યોગ્ય ઑક્ઝિલરી સહાય અનેઍિસેઝસબલ ફૉમેટમાાાાંમાક્હતી પૂરી પાડવા માટની સેવાઓ પણ ક્વના મૂલ્યેઉપલબ્ધ છે. 1-855-300-7783 (TTY/TTD: 711) પર કૉલ કરો અથવા તમારા પ્રદાતા સાથેવાત કરો

ह िंं दी (Hindi)

ध्यान दें: यहद आप ह िंं दी बोलते ं ं , तो आपके हलए हिनिः शुल्क भाषा स ंायता सेवािए उपलब्ध ंोती ं ं । सुलभ प्रारूपोिंं मेंजानकारी प्रदान करनेके हलए उपयुक्त स ंायक साधन और सेवाएँभी हिनिः शुल्क उपलब्ध ं ं । 1-855-300-7783 (TTY/TTD: 711) पर कॉल करेंया अपनेप्रदाता सेबात करें ।

Lus Hmoob (Hmong)

LUS CEEV TSHWJ XEEB: Yog hais tias koj hais Lus Hmoob muaj cov kev pab cuam txhais lus pub dawb rau koj. Cov kev pab thiab cov kev pab cuam ntxiv uas tsim nyog txhawm rau muab lus qhia paub ua cov hom ntaub ntawv uas tuaj yeem nkag cuag tau rau los kuj yeej tseem muaj pab dawb tsis xam tus nqi dab tsi ib yam nkaus. Hu rau 1-855-300-7783 (TTY/TTD: 711) los sis sib tham nrog koj tus kws muab kev saib xyuas kho mob.

日本語 (Japanese)

注：日本語を話される場合、無料の言語支援サービスをご利用いただけます。ア クセシブル（誰もが利用できるよう配慮された）な形式で情報を提供するための 適切な補助支援やサービスも無料でご利用いただけます。1-855-300-7783 （TTY/TTD：711）までお電話ください。ま たは、ご利用の事業者にご相談く ださい

한국어 (Korean)

주의: [한국어]를 사용하시는 경우 무료 언어 지원 서비스를 이용하실 수 있습니다. 이용 가능한 형식으로 정보를 제공하는 적절한 보조 기구 및 서비스도 무료로 제공됩니다. 1-855-300-7783 (TTY/TTD: 711)번으로 전화하거나 서비스 제공업체에 문의하십시오.

ລາວ (Lao)

ເຊີ ນຊາບ: ຖ້າທ່ານເວ ້້ າພາສາ ລາວ, ຈະມີ ບໍ ລິ ການຊ່ວຍດ້ານພາສາແບບບໍ່ ເສຍຄ່າໃຫ້ທ່ານ. ມີ ເຄ ້່ ອງຊ່ວຍ ແລະ ການບໍ ລິ ການແບບບໍ່ ເສຍຄ່າທີ່ ເໝາະສ ມເພ ້່ ອໃຫ້ຂໍ້ ມູນໃນຮູບແບບທີ່ ສາມາດເຂ ້້ າເຖິ ງໄດ້. ໂທຫາເບີ 1-855-300-7783 (TTY/TTD: 711) ຫ ລ ມກັ ບຜູ້ ໃຫ້ບໍ ລິ ການຂອງທ່ານ.

ភាសាខ្មែរ (Khmer)

សូមយកចិត្តទុកដាក់៖ ប្រសិនបរើអ្នកនិយាយ ភាសាខ្មែរ បសវាកមែជំនួយភាសា ឥត្គិត្ថ្លៃគឺមានសប្មារ់អ្នក។ ជំនួយ និងបសវាកមែខ្ែលជាការជួយែ៏សមរមយ កនុងការផ្តល់ព័ត្៌មានតាមទប្មង់ខ្ែលអាចចូលបប្រើប្ាស់ាន ក៏អាចរកាន បដាយឥត្គិត្ថ្លៃផ្ងខ្ែរ។ បៅទូរសពទបៅ 1-855-300-7783 (TTY: 1-xxx-xxx-xxxx) ឬនិយាយបៅកាន់អ្នកផ្តល់បសវាររស់អ្នក។”

РУССКИЙ (Russian)

ВНИМАНИЕ: Если вы говорите на русский, вам доступны бесплатные услуги языковой поддержки. Соответствующие вспомогательные средства и услуги по предоставлению информации в доступных форматах также предоставляются бесплатно. Позвоните по телефону 1-855-300-7783 (TTY/TTD: 711) или обратитесь к своему поставщику услуг

Español (Spanish)

ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingü.stica. También están disponibles de forma gratuita ayuda y servicios auxiliares apropiados para proporcionar información en formatos accesibles. Llame al 1-855-300-7783 (TTY/TTD: 711) o hable con su proveedor

Tagalog (Tagalog)

PAALALA: Kung nagsasalita ka ng Tagalog, magagamit mo ang mga libreng serbisyong tulong sa wika. Magagamit din nang libre ang mga naaangkop na auxiliary na tulong at serbisyo upang magbigay ng impormasyon sa mga naa-access na format. Tumawag sa 1-855-300-7783 (TTY/TTD: 711) o makipagusap sa iyong provider.

Việt (Vietnamese)

LƯU Ý: Nếu bạn nói tiếng Việt, chúng tôi cung cấp miễn phí các dịch vụ hỗ trợ ngôn ngữ. Các hỗ trợ dịch vụ phù hợp để cung cấp thông tin theo các định dạng dễ tiếp cận cũng được cung cấp miễn phí. Vui lòng gọi theo số 1855-300-7783 (Người khuyết tật: 711) hoặc trao đổi với người cung cấp dịch vụ của bạn.

Quick Access Links