Patient & Family Resources

Find helpful information to guide you before, during, and after your visit, including visitor hours, what to expect, how to prepare, and how we support your comfort, safety, and recovery every step of the way.

Popular Resources

Plan Your Care Experience

Find helpful information to guide you before, during, and after your visit, including what to expect, how to prepare and how we support your comfort, safety and recovery every step of the way.

Learn about your rights and responsibilities as a patient at Cone Health, review our privacy policies and access services that support clear communication, including interpreter services for those who prefer a language other than English.

Medical Records

Access your health information with ease. Learn what your medical records include, how to view it, and how to request records for yourself or someone you care for.

Advance Care Planning

Make your wishes known and reduce uncertainty for your loved ones. Get guidance on advance directives and connect with our care teams, including social workers and interfaith chaplains, for support with planning ahead.

Billing & Insurance

See how Cone Health works with you to make medical care accessible and affordable. Check if we’re part of your insurance network, learn about our billing policies and see how to pay your bill, and discover your options for financial assistance.

Safety and Security

We are committed to maintaining a safe, respectful environment for everyone:

  • Photography: Photos or recordings are limited to patient rooms and require patient permission. Recording medical procedures, records, or charts is not allowed.
  • Weapons: Weapons of any kind are not permitted on Cone Health property.

Questions or Need Assistance?

We’re here to help. If you can’t find what you’re looking for, need additional support, or want to share feedback about your experience, our team is ready to listen and connect you with the right resources.

Contact Us

Download Our Patient Guide

Get additional important information about your Cone Health hospital stay. Download our comprehensive Patient Guide [PDF].

Wellness Matters

Find expert tips and the latest in prevention and care on Wellness Matters.

Get Started with MyChart

New to MyChart? Create your free account and start managing your care online today.

Sign Up for MyChart

Already have an account? Log in here.

Quick Access Links