Setting your location helps us to show you nearby providers and locations based on your healthcare needs.
Your Location is set to Change My Location
Cone Health wants to help you get well and stay well. This section provides tools and information to achieve good health and maintain your well-being.
Learn what community resources are available to help you get well and stay well.
View health and wellness news you can use from Cone Health providers on
View Advanced Search OptionsView All Doctors
View All Locations
Home > Patient & Family Resources > Health Library > Active Listening
Active listening is a dynamic process that includes:
Hearing is different from listening. Hearing is a physical process. A person can hear what another person is saying without listening to the message.
Listening is an active process of thinking about the meaning of the message that was heard. Sometimes two people do not interpret what they hear in the same way. A person's interpretation may vary according to personal values, beliefs, and past experiences.
Active listening requires the listener to check with the speaker to make sure that the message is interpreted in the way it was intended. To listen actively, a person needs to pay attention to the behaviors and tone of the speaker.
Active listening takes practice. When you want to actively listen to someone:
When actively listening to a teen, it is important to understand that teens often think others are watching and judging them. They may need reassurance that you are listening and that you are not judging them. It is also important to be genuine with teens. They can spot an insincere adult. Do not try to be a buddy with a teen. Teens do not like it when adults in their lives try to act like teens themselves.
When listening to teens, pay close attention to how the teen is describing the situation. Make a mental note if you think he or she does not understand what is happening. When the timing seems right, clarify any misunderstandings the teen has about the situation.
Health Tools help you make wise health decisions or take action to improve your health.
Current as ofApril 18, 2018
Author: Healthwise StaffMedical Review: Anne C. Poinier, MD - Internal MedicineAdam Husney, MD - Family MedicineGayle E. Stauffer, RN - Registered NurseKathleen Romito, MD - Family Medicine
Current as of:
April 18, 2018
Medical Review:Anne C. Poinier, MD - Internal Medicine & Adam Husney, MD - Family Medicine & Gayle E. Stauffer, RN - Registered Nurse & Kathleen Romito, MD - Family Medicine
To learn more about Healthwise, visit Healthwise.org.
© 1995-2018 Healthwise, Incorporated. Healthwise, Healthwise for every health decision, and the Healthwise logo are trademarks of Healthwise, Incorporated.
Subscribe to our Wellness Matters e-newsletter, a monthly snapshot of the some of great wellness content from Cone Health providers.