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Home > Patient & Family Resources > Health Library > Using Telehealth Counseling
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This is a challenging time for everyone, but some people are feeling the stress more than others. The need for social distancing has made it harder to get in-person mental health care. Luckily, online video counseling, or teletherapy, can help people get the support they need.
Teletherapy has lots of benefits. Scheduling may be more flexible, so you can choose times that work best for you. You don't have to travel to an office or spend time in a waiting room. You can use your own device in your own home, which may help you feel more comfortable. Some people find it easier to talk to a therapist on a screen than face-to-face. And teletherapy may cost less than regular counseling sessions.
If you're ready to give it a try, follow these steps to get started.
If you have insurance, check with your provider. The insurance website may have a list of therapists who are covered by your plan. If you plan to pay directly, there are subscription sites like BetterHelp and Talkspace that can connect you with licensed counselors.
If you've seen a therapist before, ask if they offer teletherapy. Many do these days.
A day or two before your session:
A few minutes before your appointment:
Sign into your session a few minutes early. Be ready to introduce yourself and provide some identifiers, like your name and address.
At its best, video conferencing is easy to use and works great. But glitches are pretty common. If the video doesn't work, you may be able to continue the appointment with a phone call.
For lots of people, it takes time to find a therapist they connect with. If you have one or two sessions and don't find them helpful, don't give up on counseling. Try again with someone else. A different therapist may be a better fit for you.
Current as of:
November 16, 2020
Author: Healthwise StaffMedical Review: Lesley Ryan MD - Family Medicine
Current as of: November 16, 2020
Author: Healthwise Staff
Medical Review:Lesley Ryan MD - Family Medicine
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