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Visitor Restrictions

VISITOR RESTRICTIONS: To help control the spread of respiratory illnesses such as COVID-19, Cone Health is restricting visitors at our hospitals, cancer centers and outpatient clinics and practices. Learn more.

COVID-19 Online Assessment and Information

Make An Appointment

Sick man

Save time and money by choosing the right place for your care. Schedule your appointment online to access convenient, affordable and high quality health care whenever you need.

Do You Think You Might Have COVID-19?

Step 1

Feeling Bad

You feel bad (fever, cough). Could it be COVID-19?

Take a Self-Assessment

Step 2

Virtual Visits

Call your primary care provider or make a FREE COVID-19 e-Visit.*

Start an e-Visit

Step 3

Rest at home

Your provider will advise either home care or further evaluation.

Home Care for COVID-19

* For emergency services, please call 911.

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MyChart e-Visit

Complete a brief online questionnaire and receive a care plan from an e-visit provider within 1 hour. Available 8AM to 8PM.
Time: Varies 
Cost: $35
Who: Ages 18 years and up

(COVID-19 e-Visits are free. This is the preferred method for virtual evaluation of COVID-19 symptoms.)

Access via MyChart

Examples of Conditions Treated

  • Sinus symptoms, Cough, Allergies
  • Urinary symptoms, Vaginal symptoms
  • Flu symptoms
  • Tick bite, Poison Ivy, Insect Sting
  • Shingles, Rash, Acne, Rosacea
  • Back Pain
  • Diarrhea, Heartburn, Nausea & Vomiting
  • Head Lice, Scabies, Cold Sore
  • Swimmer’s Ear
  • Stye, Red Eye
  • Burns
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Video/Phone Visits

Access to board-certified physicians through use of computer, smartphone or tablet from home, work or vacation.
Time: 10 minutes
Cost: Less than $55
Who: All ages

Connect Now

Examples of Conditions Treated

  • Colds, fever, earaches, sore throats
  • Small cuts, bruises or burns
  • Sprains and strains
  • Urinary /bladder infections
  • Minor skin conditions
  • Headaches
  • Upset stomach, diarrhea
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Instacare

Register online or walk-in for a same-day face-to-face provider visit with clear costs. 

Time: 15 minutes
Cost: Around $70
Who: Ages 12 months and up

Reserve Your Spot

Examples of Conditions Treated

  • Annual screenings
  • Flu shots and vaccines
  • Flu
  • Accidents/falls
  • Eye infections
  • Migraines
  • Minor burns, cuts and rashes
  • Simple removal of foreign objects from eye, ear, nose and skin
  • Sprains and strains
  • Stomachaches
  • Urinary tract infections
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Primary Care

Schedule with a primary care provider for preventative care, general health concerns and referrals to specialists.
Time: 60 minutes
Cost: Less than $50**
Who: All ages

Find Provider

Examples of Conditions Treated

  • Allergies
  • Annual screenings
  • Flu shots and vaccines
  • Flu
  • Accidents/falls
  • Eye infections
  • Migraines
  • Minor burns, cuts and rashes
  • Simple removal of foreign objects from eye, ear, nose and skin
  • Sprains and strains
  • Stomachaches
  • Urinary tract infections
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Urgent Care

Cone Health locations available 7 days a week with extended hours in Greensboro, Kernersville and Mebane.
Time: 90 minutes
Cost: Approximately $150**
Who: All ages

Reserve Your Spot

Examples of Conditions Treated

  • Accident/Falls
  • Allergic reactions
  • Back strains
  • Bone fractures
  • Colds, coughs, earaches and flu
  • Eye infections
  • Migraines
  • Minor burns, cuts and rashes
  • Simple removal of foreign objects from eye, ear, nose and skin
  • Sprains and strains
  • Stomachaches
  • Urinary tract infections
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Emergency Care

Open 24 hours a day, every day with locations in Greensboro, Burlington, Reidsville and High Point.
Time: 240 minutes
Cost: More than $500**
Who: All ages

Get Directions

Examples of Conditions Treated

  • Broken bones
  • Coughing, vomiting blood
  • Chest pain
  • Deep cuts/lacerations
  • Difficulty breathing
  • Intense abdominal pain
  • Loss of consciousness
  • Seizures
  • Suicidal thoughts
  • Stroke symptoms, including sudden arm or leg weakness and facial drooping
  • Uncontrollable bleeding
  • Unexpected vision change
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Behavioral Health Helpline

Mental health and personal crisis support. Available 24/7/365 by phone

336-832-9300 or 800-711-2635

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Nurse Advice Hotline

For 24/7 advice on where to get the best care for your non-emergency health needs,

833-868-2663

*Some practices are open Saturdays and evenings.
**May vary based on your insurance coverage.

Printable Guide

Make an Appointment downloadDownload and print our handy chart for knowing when to go where during times of illness or injury.

Wellness Matters

Health tips and wellness videos from Cone Health providers.