MyChart

Cone Health MyChart is a free, secure online tool that gives you easy access to your health information and care team. Schedule appointments, view test results, message your provider, and more all in one place.

Take control of your health anytime, anywhere.

  • Schedule appointments and view upcoming visits
  • Message your provider with non-urgent questions
  • View test results as soon as they are available
  • Request prescription refills and manage medications
  • Access your medical records and health information
  • Have virtual visits from your phone or computer
  • View and pay your bill securely online

Need Help?

For assistance, call the MyChart Help Line at (336) 832-4278.

Upcoming Enhancements To Your MyChart Experience

We’re enhancing MyChart to make managing your care even easier. Here’s what’s coming soon:

  • July 2026 – Text Communications Updates
    Secure text updates to keep you informed. If you currently receive Cone Health texts, the experience will feel familiar, with improved timing and a new short code for messaging.
  • August 2026 – MyChart in Spanish
    A robust Spanish-language experience that makes it easier to navigate MyChart and manage your care, with ongoing enhancements to expand and refine translations over time.
  • September 2026 – Paperless Billing
    Billing is going paperless. You will receive digital statements in MyChart, with the option to request paper statements if you prefer.

Take MyChart With You

Download the MyChart app for easy access on your phone.

Get The App

Proxy Access for MyChart

Are you a parent, guardian or caregiver looking for an easy and convenient way to manage your loved one’s healthcare? Stay connected to their medical information anytime, anywhere with Proxy Access for MyChart.

For children up to age 12

  • Request appointments.
  • Request prescription refills.
  • View immunization records.
  • Message their provider.
  • View allergy records.
  • View lab and test results.
  • Full access to medical records.

For adolescents aged 12 to 18

  • Request appointments.
  • Request prescription refills.
  • View their immunization records.
  • Message their provider.

Limited proxy access*

Adult to Adult Proxy Access

  • Request appointments.
  • Request prescription refills.
  • View their immunization records.
  • Message their provider.
  • View allergy records.
  • View lab and test results.

To request access, download the applicable proxy form:

Return the form by mail, email or return it to your provider’s office. Access requests for patients with diminished capacity should contact the MyChart Help Desk at 336-832-4278 to learn how to get full access.

*In North Carolina, minors aged 12 or older can legally consent to certain services without parental permission, with limited parental access granted through proxy authorization.

Get Started with MyChart

New to MyChart? Create your free account and start managing your care online today.

Sign Up for MyChart

Already have an account? Log in here.

Manage Your Care

MyChart app

Your MyChart account allows you to:

  • Schedule Appointments
  • Get Virtual Care
  • Check-In Online
  • Fill Prescriptions
  • Message Your Provider

Connect To MyChart

Quick Access Links