MyChart

Cone Health MyChart is a free, secure online tool that gives you easy access to your health information and care team. Schedule appointments, view test results, message your provider, and more all in one place.

Take control of your health anytime, anywhere.

Manage Your Communication Preferences in MyChart

Choose how and when you'd like to receive notifications from Cone Health. MyChart makes it easy to update your preferences for appointment reminders, messages, questionnaires, billing notifications, and more.

Watch How-To Video - Mobile App | Watch How-To Video - Desktop | Download Tip Sheet

Need Help?

For assistance in managing preferences or other MyChart questions, call the MyChart Help Line at (336) 832-4278.

Take MyChart With You

Download the MyChart app for easy access on your phone.

Get The App

Proxy Access for MyChart

Are you a parent, guardian or caregiver looking for an easy and convenient way to manage your loved one’s healthcare? Stay connected to their medical information anytime, anywhere with Proxy Access for MyChart.

For children up to age 12

  • Request appointments.
  • Request prescription refills.
  • View immunization records.
  • Message their provider.
  • View allergy records.
  • View lab and test results.
  • Full access to medical records.

For adolescents aged 12 to 18

  • Request appointments.
  • Request prescription refills.
  • View their immunization records.
  • Message their provider.

Limited proxy access*

Adult to Adult Proxy Access

  • Request appointments.
  • Request prescription refills.
  • View their immunization records.
  • Message their provider.
  • View allergy records.
  • View lab and test results.

To request access, download the applicable proxy form:

Return the form by mail, email or return it to your provider’s office. Access requests for patients with diminished capacity should contact the MyChart Help Desk at 336-832-4278 to learn how to get full access.

*In North Carolina, minors aged 12 or older can legally consent to certain services without parental permission, with limited parental access granted through proxy authorization.

Access Medical Records

Many of your medical records are available directly in MyChart. Sign in to view test results, visit summaries, medications, immunizations and other health information. If you need records that aren't available in MyChart, learn how to request a copy of your medical records.

Recent Enhancements To Your MyChart Experience

We’re enhancing MyChart to make managing your care even easier. Here’s what’s coming soon:

  • Text Communications Updates (launched July 2026)
    Secure text updates to keep you informed with improved timing and a new short code for messaging.
  • MyChart in Spanish (launched August 2026)
    MyChart is now available in Spanish. Select your profile photo and choose Spanish as your preferred language.
  • Paperless Billing (launched September 2026)
    Billing is going paperless. You will receive digital statements in MyChart, with the option to request paper statements if you prefer.

Get Started with MyChart

New to MyChart? Create your free account and start managing your care online today.

Sign Up for MyChart

Already have an account? Log in here.

Manage Your Care

MyChart app

Your MyChart account allows you to:

  • Schedule Appointments
  • Get Virtual Care
  • Check-In Online
  • Fill Prescriptions
  • Message Your Provider

Connect To MyChart

Quick Access Links