Manage and Pay Your Bills with MyChart

View Bills and Statements in MyChart

Example of new bill with directions to pay through MyChart. Ways to pay box is outlined in red.

Patients with an active MyChart account receive billing statements electronically through MyChart. When a new statement is available, you may receive a notification by email, text message and/or push notification based on your communication preferences. Billing statements can be viewed anytime by signing in to your MyChart account.

Stay Connected

To help ensure you receive billing notifications, keep your email address and mobile phone number up to date in MyChart and review your notification preferences regularly.

Simplified Statements

Hospital-based billing is now combined into a single, easy-to-read statement.
All accounts under the same guarantor appear together, giving you one clear view of your balance and reducing the need to manage multiple bills.

Prefer Paper Statements?

Patients who would rather receive paper statements can update their billing preferences in MyChart or contact Customer Service at 336-832-8014 for assistance.

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How To Pay Your Bill

Every patient bill will provide clear instructions on the various ways to pay:

• Bills that can be paid through MyChart will include the web address and a QR code for easy online payment.
• Bills from locations still transitioning to MyChart billing will remain the same and will clearly direct you to conehealthwallet.com for payment.

Both types of bills can still be paid by phone or through the mail if that is more convenient for you.

Locations Not Yet Using MyChart Billing

There are a few Cone Health locations that are transitioning to bill pay through MyChart.
During this transition, some bills will still need to be paid at conehealthwallet.com. This will be clearly noted on your bill. The locations currently not using MyChart billing include:

• Cone Health Allergy & Asthma Center of NC (all locations)
• Cone Health Child Advocacy Medical Clinic
• Cone Health Pediatric Specialists
• Cone Health Piedmont Pediatrics
• Cone Health Reidsville Pediatrics
• Cone Health Triad Foot Center (all locations)