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Know Your Options

Save time and money by choosing the right place for your care.

For 24/7 advice on where to get the best care for your non-emergency health needs call our Nurse Advice Hotline Toll Free 833-868-CONE 

*Some practices are open Saturdays and evenings.
**May vary based on your insurance coverage.

Video/Phone Visits

Video VisitsAccess to board-certified physicians 24/7, 365 through use of computer, smartphone or other smart device from home, work or vacation.
Time: 10 minutes
Cost: Less than $50

Examples of Conditions Treated

  • Colds, fever, earaches, sore throats
  • Small cuts, bruises or burns
  • Sprains and strains
  • Urinary /bladder infections
  • Minor skin conditions
  • Headaches
  • Upset stomach, diarrhea

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MyChart e-Visit

Video VisitsFor ages 18 and older, complete a brief online questionnaire and receive a care plan from an e-visit provider within 1 hour, 7 days a week, 8AM to 8PM through MyChart.
Time: 60 minutes
Cost: No more than $30

Examples of Conditions Treated

  • Sinus symptoms, Cough, Allergies
  • Urinary symptoms, Vaginal symptoms
  • Flu symptoms
  • Tick bite, Poison Ivy, Insect Sting
  • Shingles, Rash, Acne, Rosacea
  • Back Pain
  • Diarrhea, Heartburn, Nausea & Vomiting
  • Head Lice, Scabies, Cold Sore
  • Swimmer’s Ear
  • Stye, Red Eye
  • Burns

Access via MyChart

InstaCare

InstaCare365 days/year

Register online or walk-in for a same-day face-to-face visit with clear costs.
Time: 15 minutes
Cost: Around $70
Who: Ages 12 months and up

Examples of Conditions Treated

  • Annual screenings
  • Flu shots and vaccines
  • Flu
  • Accidents/falls
  • Eye infections
  • Migraines
  • Minor burns, cuts and rashes
  • Simple removal of foreign objects from eye, ear, nose and skin
  • Sprains and strains
  • Stomachaches
  • Urinary tract infections

Reserve Your Spot

Primary Care

Primary CareCone Health can help you find a primary care provider for preventative care, general health concerns and referrals to specialists.*
Time: 60 minutes
Cost: Less than $50**

Examples of Conditions Treated

  • Allergies
  • Annual screenings
  • Flu shots and vaccines
  • Flu
  • Accidents/falls
  • Eye infections
  • Migraines
  • Minor burns, cuts and rashes
  • Simple removal of foreign objects from eye, ear, nose and skin
  • Sprains and strains
  • Stomachaches
  • Urinary tract infections

Find A Provider

Urgent Care

Urgent CareCone Health locations available 7 days a week with extended hours in Greensboro, Kernersville and Mebane.
Time: 90 minutes
Cost: Approximately $150**

Examples of Conditions Treated

  • Accident/Falls
  • Allergic reactions
  • Back strains
  • Bone fractures
  • Colds, coughs, earaches and flu
  • Eye infections
  • Migraines
  • Minor burns, cuts and rashes
  • Simple removal of foreign objects from eye, ear, nose and skin
  • Sprains and strains
  • Stomachaches
  • Urinary tract infections

View Our Locations

Emergency

EmergencyOpen 24 hours a day, every day with locations in Greensboro, Burlington, Reidsville and High Point.
Time: 240 minutes
Cost: More than $500**

Examples of Conditions Treated

  • Broken bones
  • Coughing, vomiting blood
  • Chest pain
  • Deep cuts/lacerations
  • Difficulty breathing
  • Intense abdominal pain
  • Loss of consciousness
  • Seizures
  • Suicidal thoughts
  • Stroke symptoms, including sudden arm or leg weakness and facial drooping
  • Uncontrollable bleeding
  • Unexpected vision change

Learn More

Printable Guide

Know Your OptionsDownload and print our handy chart for knowing when to go where during times of illness or injury.