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COVID-19 Info:  Vaccines | Testing | Visitor Guidelines | Stats | More

IMPORTANT NOTICE: COVID-19 testing appointments are not available at Cone Health emergency departments or urgent care locations. Click here for testing options.

Cone Health Virtual Care

For non-emergency medical conditions, connect with health care providers that you know and trust from the comfort of home. Choose the option below that best fits your needs.

Please be aware the cost for each option is different depending on your insurance coverage.

MyChart e-Visits

Complete a brief online questionnaire on MyChart and receive a care plan from an e-visit provider within 1 hour. This low-cost option is available from 8 a.m. to 8 p.m. for adults 18 and up.

Start an e-Visit

Urgent Care Video Visits

Speak to one of our urgent care providers securely through MyChart from the comfort of your home. Available M-F 8:30 a.m. to 7 p.m. and weekends from 8:30 a.m. to 6 p.m. This service is billable to insurance at an urgent care rate.

Choose Virtual Urgent Care Option

24/7 Video and Phone Visits

Within 15 minutes of registering, you can have a virtual visit to diagnose non-emergency medical issues over the phone or through secure video on your computer or smartphone. This option is available to all ages and has a flat-fee unless you are covered by a group benefit. There is no insurance filed.

Get The Details and Register

Primary & Specialty Virtual Care

Connect with the healthcare provider that you know and trust from the comfort of home. Virtual appointments can be billed to your insurance just like a regular office visit. Speak with your provider about virtual appointment options.

Virtual Visit Instructions | Find A Provider

Behavior Health Virtual Care

Children, adolescents and adults benefit from innovative, evidence-based behavioral health care in a virtual setting. Speak with your behavioral health provider about options for virtual appointments.

Call 336-832-9800 for details

Emergency Department Consultations

During the COVID-19 pandemic, Cone Health is providing virtual visit options for consultation with emergency providers. If you are currently stable but unsure whether you should seek emergency care, please call us to schedule an appointment. Available every day from 7 a.m. to 9 p.m.

Call 336-884-3732

About Virtual Visits

Telehealth Prepare
Would you like to learn more about telehealth visits? See if they are right for you.

Telehealth Prepare
Do you have an upcoming telehealth visit scheduled? Learn how to prepare.

Wellness Matters

Health tips and wellness videos from Cone Health providers.

  • FAQ: Caring for Kids With COVID-19 With Andres Ramgoolam, MD

    FAQ: Caring for Kids With COVID-19 With Andres Ramgoolam, MD
    Pediatrician Andres Ramgoolam, MD, explains how to recognize signs of COVID-19 in kids, how to care for kids when they're sick and signs of an emergency to look out for in this FAQ.
    September 17, 2021
  • Get the Facts: Debunking COVID-19 Vaccine Myths

    Get the Facts: Debunking COVID-19 Vaccine Myths
    Haven’t rolled up your sleeve and received your COVID-19 vaccine yet? Don’t let untruths about the vaccine sway your decision. Cone Health’s Chief Pharmacy Officer Dr. DeAnne Brooks debunks common myths about the COVID-19 vaccine so you have the facts.
    September 14, 2021
  • Hispanic Heritage Month With UNIDOS Network Group

    Hispanic Heritage Month With UNIDOS Network Group
    This month, Authentic Moments w/Kiva kicks off Hispanic Heritage Month (September 15 through October 15) by hosting the leaders of UNIDOS. UNIDOS is a newly formed Inclusion Network Group that celebrates Hispanic culture.
    September 9, 2021
  • Few Breakthrough Infections Occur, but COVID-19 Vaccines Still Protect You

    Few Breakthrough Infections Occur, but COVID-19 Vaccines Still Protect You
    While breakthrough infections are possible, COVID-19 vaccines still help protect you from severe illness and hospitalization. As more contagious, more dangerous variants spread and hospitalizations rise – it’s important we continue to protect ourselves and each other. Here are three ways vaccines protect you and your communities.
    August 31, 2021

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