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COVID-19 Info: Vaccines (5 & up) | Boosters | Testing | Visitor Guidelines | Stats | More

IMPORTANT NOTICE: COVID-19 testing appointments are not available at Cone Health emergency departments or urgent care locations. Click here for testing options.

Cone Health Virtual Care

For non-emergency medical conditions, connect with health care providers that you know and trust from the comfort of home. Choose the option below that best fits your needs.

Please be aware the cost for each option is different depending on your insurance coverage.

MyChart e-Visits

Complete a brief online questionnaire on MyChart and receive a care plan from an e-visit provider within 1 hour. This low-cost option is available from 8 a.m. to 8 p.m. for adults 18 and up.

Start an e-Visit

Urgent Care Video Visits

Speak to one of our urgent care providers securely through MyChart from the comfort of your home. Available M-F 8:30 a.m. to 7 p.m. and weekends from 8:30 a.m. to 6 p.m. This service is billable to insurance at an urgent care rate.

Choose Virtual Urgent Care Option

24/7 Video and Phone Visits

Within 15 minutes of registering, you can have a virtual visit to diagnose non-emergency medical issues over the phone or through secure video on your computer or smartphone. This option is available to all ages and has a flat-fee unless you are covered by a group benefit. There is no insurance filed.

Get The Details and Register

Primary & Specialty Virtual Care

Connect with the healthcare provider that you know and trust from the comfort of home. Virtual appointments can be billed to your insurance just like a regular office visit. Speak with your provider about virtual appointment options.

Virtual Visit Instructions | Find A Provider

Behavior Health Virtual Care

Children, adolescents and adults benefit from innovative, evidence-based behavioral health care in a virtual setting. Speak with your behavioral health provider about options for virtual appointments.

Call 336-832-9800 for details

Emergency Department Consultations

During the COVID-19 pandemic, Cone Health is providing virtual visit options for consultation with emergency providers. If you are currently stable but unsure whether you should seek emergency care, please call us to schedule an appointment. Available every day from 7 a.m. to 9 p.m.

Call 336-884-3732

About Virtual Visits

Telehealth Prepare
Would you like to learn more about telehealth visits? See if they are right for you.

Telehealth Prepare
Do you have an upcoming telehealth visit scheduled? Learn how to prepare.

Wellness Matters

Health tips and wellness videos from Cone Health providers.

  • Building world-class cardiovascular care

    Building World-Class Cardiovascular Care

    Cone Health is raising funds to grow its new heart and vascular network and help community members experience fewer heart attacks, shorter hospital stays.
    December 2, 2021
  • Prevention: The New Innovation

    Prevention: The New Innovation

    Dr. Jake Hochrein reflects on Cone Health’s legacy of innovation and breakthrough treatments in heart and vascular care.
    December 1, 2021
  • Healthy Holiday Gift Ideas

    Healthy Holiday Gift Ideas

    Not sure what gift to get for your friends and family? Get ideas for healthy holiday gifts from Mike Sabin, general manager, Sagewell Health and Fitness, in this 2 Your Well-Being discussion with WFMY News 2.
    November 29, 2021
  • Holidays Are Here: Don't Let COVID-19 Stress Take Away Your Cheer

    Holidays Are Here: Don't Let COVID-19 Take Away Your Cheer

    Feeling stress or anxiety about another holiday season with COVID-19? Worried about conversations with family and friends about what celebrations or gatherings will look like? David Gutterman, PhD, a clinical psychologist with LeBauer Behavioral Medicine, a member of Cone Health Medical Group, provides tips for managing holiday and COVID-19 stress.
    November 23, 2021