Cone Health Virtual Care
For cold, flu and other non-emergency medical conditions, connect with health care providers that you know and trust from the comfort of home. Choose the option below that best fits your needs.
NOTICE: As of Oct. 1, 2025, Medicare, VA, and Tricare no longer cover most telehealth or asynchronous eVisits. In-person visits, including urgent care, remain covered. If telehealth is still the best option for your care, we’re happy to see you.
Virtual Urgent Care
Get immediate care through secure video on your smartphone, tablet or computer.
Options for Age 5+
8 a.m. - 8 p.m. / 7 days a week
Same Day Appointments
First Available Provider
When your provider is not available
Minor Illness or Condition
Schedule On Your Time
MyChart e-Visit
Complete a brief online questionnaire and receive a diagnosis and treatment plan.
Age 18+
8 a.m. - 8 p.m.
NC/VA Only
First Available Provider
No audio or video needed
Billed to insurance
Start an e-Visit
Virtual Visit with My Doctor
Request a virtual appointment when scheduling with a provider.
All Ages
Traditional Office Hours
Primary Care
Specialty Care
Mental Health
Billed to Insurance
New Patients Current Patients
*Cone Health employees: View virtual care benefits here.