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IMPORTANT NOTICE: COVID-19 testing appointments are not available at Cone Health emergency departments or urgent care locations. Click here for testing options.

Cone Health Virtual Care

For non-emergency medical conditions, connect with health care providers that you know and trust from the comfort of home. Choose the option below that best fits your needs.

Please be aware the cost for each option is different depending on your insurance coverage.

MyChart e-Visits

Complete a brief online questionnaire on MyChart and receive a care plan from an e-visit provider within 1 hour. This low-cost option is available from 8 a.m. to 8 p.m. for adults 18 and up.

Start an e-Visit

On-Demand Video Visits

Speak to a Cone Health provider securely through MyChart from the comfort of your home. Available daily from 8:00 a.m. to 8 p.m.

Start an On-Demand Video Visit

24/7 Flat-Fee Video and Phone Visits

Within 15 minutes of registering, you can have a virtual visit to diagnose non-emergency medical issues over the phone or through secure video on your computer or smartphone. This option is available to all ages and has a flat-fee unless you are covered by a group benefit. There is no insurance filed.

Get The Details and Register

Primary & Specialty Virtual Care

Connect with the healthcare provider that you know and trust from the comfort of home. Virtual appointments can be billed to your insurance just like a regular office visit. Speak with your provider about virtual appointment options.

NOTICE: iPhone user will need to update to iOS 15.2 or newer for video visits to work, or use a different device. 

Virtual Visit Instructions | Find A Provider

Behavior Health Virtual Care

Children, adolescents and adults benefit from innovative, evidence-based behavioral health care in a virtual setting. Speak with your behavioral health provider about options for virtual appointments.

Call 336-832-9800 for details

Emergency Department Consultations

During the COVID-19 pandemic, Cone Health is providing virtual visit options for consultation with emergency providers. If you are currently stable but unsure whether you should seek emergency care, please call us to schedule an appointment. Available every day from 7 a.m. to 9 p.m.

Call 336-884-3732

MyChart Video Visits

Learn how to have a video visit with your Cone Health physician or provider.

Wellness Matters

Health tips and wellness videos from Cone Health providers.