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Cone Health Virtual Care

For non-emergency medical conditions, connect with health care providers that you know and trust from the comfort of home. Choose the option below that best fits your needs.

Please be aware the cost for each option is different depending on your insurance coverage.

MyChart e-Visits

Complete a brief online questionnaire on MyChart and receive a care plan from an e-visit provider within 1 hour. This low-cost option is available from 8 a.m. to 8 p.m. for adults 18 and up.

Start an e-Visit

24/7 Video and Phone Visits

Within 15 minutes of registering, you can have a virtual visit to diagnose non-emergency medical issues over the phone or through secure video on your computer or smartphone. This option is available to all aged and has a flat-fee unless you are covered by a group benefit. There is no insurance filed.

Get The Details and Register

Urgent Care Video Visits

Speak to one of our urgent care providers securely through MyChart from the comfort of your home. Available M-F 830 a.m. to 7 p.m. and weekends from 8:30 a.m. to 5 p.m. This service is billable to insurance at an urgent care rate.

Choose Virtual Urgent Care Option

Primary & Specialty Virtual Care

Connect with the healthcare provider that you know and trust from the comfort of home. Virtual appointments can be billed to your insurance just like a regular office visit. Speak with your provider about virtual appointment options.

Virtual Visit Instructions | Find A Provider

Emergency Department Consultations

During the COVID-19 pandemic, Cone Health is providing virtual visit options for consultation with emergency providers. If you are currently stable but unsure whether you should seek emergency care, please call us to schedule an appointment. Available every day from 7 a.m. to 9 p.m.

Call 336-884-3732

Testimonials

"I logged in to the portal, clicked on his profile, uploaded a picture, and was on the phone within 5 minutes with a physician. "

Tyler, Patient

"Having a video visit available was so convenient. I logged in and was talking to an MD within 10 min. I love this service and have used it again already for myself. Both times were fast and easy. Thanks for this service."

Candice, Patient

"It was quick. Doctor was pleasant and knowledgeable. This was very convenient. Great Service. Will use again."

Trevor, Patient

"Service is unbelievable! The doctor was on the line in 10 mins and it is great!"

Jim, Patient

Wellness Matters