On-Demand Virtual Care for Non-Emergency Conditions

Get care quickly for cold, flu and many more non‑emergency conditions through Cone Health Virtual Urgent Care and MyChart e-Visits.

Virtual Urgent Care

Get immediate care for minor conditions through secure video on your smartphone, tablet or computer.

Options for Age 5+
8 a.m. - 8 p.m. / 7 days a week
Same Day Appointments
First Available Provider
When your provider is not available
Minor Illness or Condition

Schedule On Your Time

MyChart e-Visit

Electronic written questionnaire and assessment for new or unexpected, minor illnesses or conditions.

Age 18+
24/7/365*
NC/VA Only
First Available Provider
No audio or video needed
Billed to insurance

Start an e-Visit

Conditions We Treat

  • Acne
  • Allergies
  • Asthma
  • Athlete's Foot
  • Back Pain
  • Burn
  • Cellulitis
  • Cold Sores
  • Coronavirus (COVID-19) Screening
  • Covid 19 Positive Test Follow Up
  • Cough
  • Dental Pain
  • Diarrhea
  • Eczema
  • Flu Like Symptoms
  • Genital Herpes
  • Gout
  • Head Lice
  • Heartburn
  • Hemorrhoid
  • Insect Sting
  • Jock itch
  • Laceration
  • Motion Sickness
  • Mouth Ulcer
  • Nausea & Vomiting
  • Pink Eye
  • Poison Ivy
  • Rash
  • Rosacea
  • Scabies
  • Shingles
  • Sinus Problems
  • Smoking Cessation
  • Smoking Follow up
  • Sore Throat
  • Stye
  • Sunburn
  • Swimmer's Ear
  • Tick Bite
  • Upper Respiratory Infection

*e-Visit responses between 8 p.m.- 8 a.m. will get a response by noon the following day.

Cone Health employees: View virtual care benefits here.

Preventative and Ongoing Care

Stay connected to the care you need from the comfort of home by scheduling a virtual visit with your existing doctor. Virtual primary care, specialty care and mental health services are available in many Cone Health locations for patients of all ages. Appointments are conducted during regular office hours and are billed to insurance. Virtual appointment availability varies by location. Ask your provider if they offer virtual visits.

Don't have a primary care provider? Connect with one at Cone Health Virtual Primary Care, a primary care practice that works with you to meet your health goals. Most visits happen by video on your phone, tablet, or computer, and when you need care in person, your care team helps arrange it.

Cone Health Virtual Primary Care

A primary care practice that supports your health over time. Accepting new patients.

  • Ages 8+ and adults
  • Wellness visits
  • Most visits by video
  • Preventative screenings
  • Ongoing condition care
  • Prescriptions and refills

Quick Access Links