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Published on February 10, 2020

Mother, Baby and Family Centered Care at the New Women's & Children's Center

Sue Pedaline

After four years of innovative research, design and construction, the Cone Health Women’s & Children’s Center will open as one of the premier medical facilities for women in the country promising an exceptional childbirth experience. The opening is less than 2 weeks away! In this week’s 2 Your Well-Being conversation with WFMY News 2, Sue Pedaline, DNP, MS, RNC, chief nursing officer and vice president of Maternal-Child Services, Cone Health, talked about a few of the ways the new center will provide high-quality, compassionate care for moms, babies and families.

There's so much to highlight about the center. What are some of the most exciting amenities that you would like to share?

"I would have to say that that our neonatal intensive care unit with single room care for our families is a game changer for us. We also have NICU couplet care – we're the first in North Carolina to offer that. [NICU couplet care] is where mom and baby receive care together in the NICU. We don't have to separate our moms and babies in the NICU anymore. There is a lot of stress [when mom and baby separate], and there's a physiological benefit to both mom and baby if we don't separate them. We're really looking forward to being able to take advantage of that space."

There is some new technology that you mentioned stays out of sight until you need it. Can you tell us more about that?

“One quick example of that [new technology] is the exam lights that we have that we have in our labor and delivery rooms. They stay hidden in the ceiling, and there is a beautiful cherry blossom covering, so you don't know it's there until you need it… We provide great light for the providers to do what they need to do with mom, and it's tucked away when we don't need it.”

There are 45 private neonatal intensive care unit rooms and a dedicated parking deck and entrance. Why are these amenities so important?

“One of the things that was really important about the parking specifically was the ease of access for our families. [Families] were used to a freestanding facility, being able to come to Women’s Hospital and feel that they were going to be taken care of quickly. We've duplicated those same services in an upgraded, beautiful, state-of-the-art facility.”

At the new center, you will be offering both water birth and nitrous oxide – why both?

“[We are offering these services] because we want to be able to adapt to any physiological need, medical need and desire on the part of the families. We're really proud of the fact that if you want a low-tech, high-touch delivery or if you want a water birth, we have that capability in every single room. If you want nitrous oxide as a way to manage your labor, we have that in every room. If you end up needing a c-section, we have that capability too. So anything – from soup to nuts! – we can do for our new moms. We’re very excited, and we can’t wait to take care of our patients there.

For information about the Women’s & Children’s Center at Moses Cone Hospital, visit

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